Overall Review: I wound up buying the E495 used after ordering from Lenovo and finding out that it would take over two months for them to build and ship my configuration. So, I wound up finding this used option and wound up spending less money for a better configuration. Highly satisfied! The laptop came as good as new, and was a way better value than ordering from Lenovo directly. I'm very pleased with the laptop itself as well - I'm told the build quality is a small step down from the E490 but it feels solid to me. It's also an excellent upgrade from the x230 which I've been using for a very long time. Lastly, the E495 still has two RAM slots, an NVMe slot, and a HDD tray so you are free to upgrade as needed.

I ordered RAM from this seller and received a stick that was a different brand and slower than what I had ordered. I pointed this out to the seller and asked for a proportionate refund since I didn’t want to go through the effort of returning and waiting for a different stick of memory, and the seller offered to refund a generous portion of the purchase price and sent an even greater amount than what was promised. I didn’t get what I ordered, but I wound up getting the lesser product at a very good price. Kudos to their customer service for cleaning up after a messy shipping department.

I bought a used Thinkpad E495 and the laptop was as advertised. It arrived quickly and with barely any sign of use, and it was a great deal even compared with a comparable new laptop straight from Lenovo. I would definitely buy from these guys again.