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Vadim B.

Vadim B.

Joined on 09/06/02

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Product Reviews
product reviews
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Most Critical Review

Decent case, but poor customer support

be quiet! Silent Base 601- Midi Tower - Orange Excellent silence and usability
be quiet! Silent Base 601- Midi Tower - Orange Excellent silence and usability

Pros: - Looks great, especially with the orange accents - Relatively quiet - Convenient side pajels

Cons: - Lackluster manual (they chose to use more pictures than text) - Fan compatibility section in the manual has a mistake (PSU shroud does not support 140mm fan) - Poor customer support

Overall Review: I chose this case because I value silence, but I was also wary of compromising the temperature of the components. To improve the temperature within the case, I used the "fan compatibility" page from the manual to order "be quiet !"140mm fans for all the available mount points. It turned out that there's a mistake on that page of the manual and the PSU shroud mount can only take a 120mm. Since I bought both the case and the fans from be quiet, I figured it would be easy for them to do an exchange for a 120mm fan since I had no use for the extra 140mm fan. Their support wasn't helpful, they reiterated that the PSU shroud only takes a 120mm fan and never said they would fix the mistake in the manual. They told me to return the 140mm to the retailer even though I didn't have a good justification for returning it since there was nothing wrong with the fan.

12/31/2019