Great Customer Service1/22/2014 6:05:24 PM

Pros: Good customer service.

Cons: The parcel lost.

Overall Review: I didn't receive the product yet. Cause my first order was signed by other people. But the customer service was prompt and resend me a new one.

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Great Product1/22/2014 6:01:16 PM

Pros: New! I7 GTX765M. Great quality, well built. Haven't encounter any hardware problem so far.

Cons: I disconnected the primary hard drive from the laptop. And when I plugged it back in, windows 8 was stuck in booting loop. Auto repair would not help. Refreshing and recovering image would not help. Can't get in Safe Mode. But the machine had no problem.

Overall Review: great product! recommend it. Though refurbished, it does no make the machine different

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