Joined on 11/18/06
Product arrived in excellent condition

Pros: The unit worked right out of the box. I was quickly able to install the OS and get to work.
Cons: Nothing
Overall Review: I am very satisfied with this purchase.
PC builder's Customer Service response pitiful

Pros: Machine arrived a few days earlier than promised
Cons: The software load was 'botched' by the machine assembler. Their response was that I needed to download the ISO and burn it to a USB key that I provided; then install the software from scratch. While this is not very hard; I find it depressing that their mistake forced me to need to do work just to have a working computer and that they didn't even attempt to offer any other solutions to the situation.
Overall Review: The company building these computers needs to seriously review their customer service practices.
Pride in their work
The packaging was excellent. Each disk was individually bubble wrapped and then both were put in a cardboard box. Not many companies bother to ship as carefully as TechDream Labs did.
The memory was well packaged and arrived undamaged. Both sticks worked error free when installed.
Based on my experience I would buy from this provider again