Joined on 10/31/17
Very nice, comfortable chair
Pros: The chair is very comfortable and has had no compression or degradation of the cushion quality over the year I've owned it. The leather and stitching seems to be good quality, and it was fairly easy to assemble. It's fun to freak out friends and family by having them sit in it and drop the back all the way down where their feet are higher than their head, and doing so has not had any impact on the chair from weight distribution.
Cons: I'm not a huge fan of the wings on the seat, as I like to sometimes sit cross-legged or sit on one leg facing to the side. The wings prevent this entirely, and I've had to get used to sitting like a normal person, haha. Also, just barely over a year from purchasing (and thus just outside of warranty), the right arm has grown a tendency of being completely pulled out of it's socket when trying to raise it. As I have a cat who likes to scratch things, I usually put the arms down and push it under my desk at the end of the night, and have to raise the arms to a comfortable level next time I use it. There seems to be some sort of scraping or abrasiveness happening internally in the arm, and occasionally will come out completely when I start messing with it. Since I'm freshly out of warranty, it doesn't qualify for RMA (which otherwise the chair is fine and I don't need to return the whole chair), and tried reaching out to Cougar via Facebook for information on buying a new arm to no avail. Although minor, this is an annoying issue indeed.
Overall Review: I've told my friends and family about the chair, and that I caught it on sale. This is also my first purchase of a 'Gaming' or 'Office' chair, which went smooth. I definitely do not regret the purchase, especially as it was on sale for a good price.