Pros: - love the look - easy startup - quiet

Cons: - not a "problem" with the system, but I think I underestimated how much space Windows uses. Probably will have to add a larger hard drive.

Overall Review: The system itself is great, but I'm writing this review primarily because of how impressed I was with this company's customer service. Unfortunately, the first computer I received had a problem with the motherboard. I dreaded calling customer service assuming I'd be on hold forever and would have to jump through hoops to get a replacement. Instead, I called and spoke with someone immediately who was able to walk me through a simple test to confirm the problem. I was issued a return authorization, and they sent a new unit immediately, without waiting for my unit to be returned. I wasn't thrilled to have had a problem with the first system I received, but I had a replacement in my hands a few days later at no additional cost. I was quite impressed with the level of service I received and highly recommend this company.