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Linda s.

Linda s.

Joined on 12/06/04

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Product Reviews
product reviews
  • 2
Most Favorable Review

Watch out on shipping

APC BE750G Back-UPS 750 VA 10-outlet Uninterruptible Power Supply (UPS) (Replaced by BE850M2)
APC BE750G Back-UPS 750 VA 10-outlet Uninterruptible Power Supply (UPS) (Replaced by BE850M2)

Pros: It's APC, it's powerful, etc.

Cons: none

Overall Review: Watch out if you order this baby with other items. It came in a large box with a bit of bubble wrap on the bottom of the shipping carton and floating about with this 18 lb gorilla were my MB, CPU and memory. Nothing anchored. CPU box was crumpled on corner. SHIPPING really dropped the ball on packaging this order !!!

Most Critical Review

DOA and replacement so slow

WD Blue 1TB Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD10EZEX
WD Blue 1TB Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD10EZEX

Pros: Cheap. WD, which have always performed well for me

Cons: DOA. Request for RMA approved quickly, but was given a link for returning it their 'preferred way' that would cost me $10.13. Complained and was THEN told that they would cover the cost since it was defective. Received email and printed label included. Took to UPS store as directed and sent it off last Thursday. Today, a week later, replacement has just left their facility.

Overall Review: As a small PC builder/tech, customer service is vital for return business. This lag may have cost me a customer due to the slow replacement time for the defective part. I still don't know when I will received the part and can repair the computer I have had 2 weeks. Even with higher prices locally, I guess I should start using local businesses to buy parts, sigh. Also, I wish they had been up front about paying return shipping on defective parts instead of making it appear I would have to cover those costs. Guess they were hoping I would do it without raising a bit of a fuss.