Good product, bad customer support9/9/2019 7:55:26 PM

Pros: Laptops were as described and work well.

Cons: Order double processed, so I ended up with two. Tried to return one for a refund - can't get a hold of the vendor. No response. Endless loop of automated emails saying either 'request an RMA from the site' or 'RMA already emailed' - but no email, no RMA, and no response from support.

Overall Review: I do not recommend this vendor.

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Manufacturer Response:
Dear Steven, We are happy to hear your laptops are working well. Please note that Product Review section is only meant for reviewing the product itself, not issues with payments or order processing. If possible please consider changing your score for your review due to this. Thanks for choosing MSI! Best Regards, MSI Review Team
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