Failed twice now9/1/2020 5:59:16 PM

Pros: great paperweight

Cons: well i sent it in to msi once and that was an absolute mess After fighting with them and finally getting it sent in they did not give me any time frame that I would have it back. So almost 2 weeks after I sent it in I still didn't even update me that they got it and they even have that as a part of their rma process. I called and got told I should have just returned it to newegg.... I pointed out I sent it to them because that is what their techs told me to do...... so three weeks after I sent it in they updated their website finaly saying it was on ut way back. They still hadn't told me they received it... so now months later it died again do not wait your money

Overall Review: well i sent it in to msi once and that was an absolute mess After fighting with them and finally getting it sent in they did not give me any time frame that I would have it back. So almost 2 weeks after I sent it in I still didn't even update me that they got it and they even have that as a part of their rma process. I called and got told I should have just returned it to newegg.... I pointed out I sent it to them because that is what their techs told me to do...... so three weeks after I sent it in they updated their website finaly saying it was on ut way back. They still hadn't told me they received it... so now months later it died again do not wait your money

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Manufacturer Response:
Dear Valued Customer, Thank you for sharing your experience with the MSI product. We certainly value your feedback and please accept our sincerest apologies for any inconvenience you have experienced. If you have any further questions regarding this product or have any suggestions for improvement for us, please do not hesitate to contact us directly at usrma@msi.com and we will be more than happy to assist you. If you would like further technical assistance, please feel free to contact our technical support department directly at 626.271.1004 from M to F, 9am to 6pm Pacific Standard Time. Thanks for choosing MSI! Best Regards, MSI Review Team | usreview@msi.com
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