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Jacob F.

Jacob F.

Joined on 08/28/17

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Product Reviews
product reviews
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Most Critical Review

Great phone, nonexistent support.

CAT S41 Rugged Waterproof Unlocked Smartphone (5", 32GB Storage 3GB RAM) 4G LTE US Warranty
CAT S41 Rugged Waterproof Unlocked Smartphone (5", 32GB Storage 3GB RAM) 4G LTE US Warranty

Pros: Great phone, amazing battery life, rugged, removable storage, underwater photos and videos, amazing. Way better than my old S5 Active.

Cons: Touch screen is not as precise as it could be. But the big problem is the support. Do not send it in for warranty repair. You will not get it back. I sent mine in for a minor repair as it was under warranty, that was 85 days ago and the repair facility still does not have the parts or an ETA for the parts. =(

Overall Review: No reason to get a phone with a limited 2 year warranty when you will not get it back if you need to send it in for a warranty. Sure, with this phone you shouldn't need to send it in for a warranty, but obviously you can't count on that.