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Epson TM-T20II Single-station Thermal Receipt Printer, USB, Serial, Dark Gray - C31CD52062

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  • Thermal line printing
  • Max. 200 mm / sec. (5.91" / sec.)
  • Supports a 3" media width
  • Ideal for customers with low volume of POS transactions
  • All-in-one-box accessories and software
  • Print speed up to 200 mm / sec.
  • Paper-saving options reduce paper usage by up to 30%
  • Flexible coupon printing on receipts
  • Includes PS-180 Power Adapter

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Epson TM-T20II POS Thermal Printer

Epson's cost-effective, energy-efficient TM-T20II thermal printer is ideal for low-volume retailers, food service and virtual terminal applications. It combines basic POS printing functionality with high reliability and ease-of-use features.

  • Ideal for customers with a low volume of POS transactions
  • All-in-one-box accessories and software
  • Cost-saving option for virtual terminal solutions
  • Print speed up to 200mm/sec
  • Paper-saving options
  • Flexible coupon printing on receipts
  • Two-year limited warranty

Quality You Can Count On

The TM-T20II is the ideal choice for retailers with a low volume of POS transactions. Based on Epson's advanced printing technology, it delivers the quality and reliability that Epson is known for, which ensures an easy, reliable printing solution for end users.


Fast Printing with Multiple Options

The TM-T20II prints both text and graphics on receipts at speeds up to 200mm/second. It also features crisp, clear printing of logos, coupons and barcodes. In addition, the TM-T20II offers paper saving options that can reduce paper usage by up to 30%.


All-in-One-Box Convenience

The TM-T20II comes with everything you need in one box for quick setup and installation. The box includes manuals, drivers, utilities, cables, external power supply and easy-to-use software tools to speed set-up and installation. In addition, the TM-T20II is available with USB + Serial, or Ethernet only interfaces.


Easy to Use, Easy to Maintain

The TM-T20II comes with multiple ease-of- use features from drop-in paper loading and autocutter to status LEDs and more. And it also offers optional printer placements including horizontal or upright for front receipt dispensing or vertical wall placement using a special hanging bracket.


Features Epson Reliability

With a MCBF of 60 million lines, a MTBF of 360,000 hours and an autocutter life of 1.5 million cuts, the TM-T20II delivers the reliability customers expect from Epson.


ENERGY STAR Qualified

Epson's TM-T20II is ENERGY STAR® qualified and RoHS compliant and features low power consumption to reduce costs.


Backed by the Leader

The TM-T20II is backed by Epson's industry-leading service and support programs and comes with a two-year limited warranty. To learn more about how the TM-T20II meets the needs of small retailers.


TM-T20II POS Receipt Printer

Interface Built-in USB interface + serial, or Ethernet only interface
Paper dimensions 80mm: 3.13" ± 0.02" x 3.27" diameter (79.5 ± 0.5 (W) x 83.0mm)
58mm: 2.26" ± 0.02" x 3.27" diameter (57.5 ± 0.5 (W) x 83mm)
Reliability MTBF 360,000 hours
MCBF 60,000,000 lines
Overall Dimensions
(W x D x H)
5.51 x 7.83 x 5.75" (140 x 199 x 146mm)
Case Color: Epson Dark Gray (EDG)

Learn more about the Epson America C31CD52062

General

|
Brand
EPSON
Series
TM-T20II
Model
C31CD52062
Color
Dark Gray

Printer

|
Print Technology
Thermal Line
Printer Type
Desktop
Print Speed
200.00 mm / sec. (5.91" / sec.)
Fonts Included
Font: 9 x 17 and 12 x 24 dots / character (W x H)
Cutter
1.5 million cuts Auto-cutter
Reliability MCBF
60,000,000 lines

Media Handling

|
Media sizes supported
80.00 mm: 3.13" +/- 0.02" x 3.27" diameter (79.50 +/- 0.50 (W) x 83.00 mm)
58.00 mm: 2.26" +/- 0.02" x 3.27" diameter (57.50 +/- 0.50 (W) x 83.00 mm)

Connections

|
Interface
Serial / USB

Power

|
Power Supply
100 - 240 VAC, 50 / 60 Hz
Power Consumption
Approx. 1.8A

Dimensions & Weight

|
Dimensions
5.75" x 5.51" x 7.83"
Weight
3.75 lbs.

Features

|
Features
mPOS-friendly printer compatible

DHCP enabled model available for easy IP / network configuration

Printer class model available for easy connection and discovery

Ideal for customers with low volume of POS transactions

All-in-one-box accessories and software

Print speed up to 200.00 mm / sec (5.91" / sec)

Paper-saving options up to 30%

Flexible coupon printing on receipts

Package Contents

|
Package Contents
TM-T20II Thermal Printer
TM-T20II Thermal roll paper (starter roll for operation check)
Setup guide
CD ROM (includes User Manual, Technical Manual, drivers)
Roll paper guide
Power switch cover
Wall-hanging bracket with screws
Rubber feet for vertical installation
Switch panel for vertical installation
AC adapter (model: PS-180), AC cable (depending on areas and models)

Additional Information

|
Date First Available
February 10, 2014
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: Non-refundable
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Replacement Only Return Policy.
Ownership: 1 month to 1 year
Verified Owner
4/ 5
Reasonably priced and performing printer for Point of Sale applications 8/16/2017 2:42:16 PM

Pros: - Low cost compared to big brother TM-T88V
- Decent performance
- All basic functions included
- Available with a variety of communication interface options

Cons: - Lower speed compared to TM-T88V (you get what you pay for)
- Can't change interface cards if desired. Can only replace what it comes with

Overall Review: I bought one in February 2017 and put it into full time use in a restaurant in the middle of March. Serial interface card/communication failed around the middle of June. Was able to switch and print using USB interface to confirm serial issue but site's Point of Sale software doesn't work with USB so am having to send it in for warranty repair.

I have worked with Epson thermal and impact printers in bar and restaurant settings quite a bit over the last 7 years and they are generally pretty reliable so this early of a failure is rare. The TM-T20II is a relatively new model and certain things were done to make it more affordable but I believe they are using the same serial interface card (S01) that the TM-T88V models use.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Excellent Printer 7/6/2017 7:54:37 AM

Pros: Fast, easy setup, price

Cons: None

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Exactly what I wanted at 50% of the price elsewhere. Well done 9/12/2016 9:38:22 AM

Pros: Arrived the next day! Plug and play set up, no IT guy needed
Reduces large invoices and receipts, saves a lot on paper, eco friendly

Cons: Can't think of a downside, absolutely love it!

Overall Review: If you have invoices and front desk receipts etc, this is way more efficient that a Letter size printer, and way quicker. Add you logo etc so it is personalised, totally professional.

1 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great printer 3/24/2014 5:10:43 AM

Pros: Good Newegg price for a quality printer. Energy star compliant, quiet, and works flawlessly. Epson has always made durable products for heavy commercial use. We have been using/abusing them for years without complaint. Out of the box set up was simple and quick. Would definitely recommend this printer to anyone that needs a mid level business receipt printer.

Cons: Not really anything to complain about so far. Works as it should.

Overall Review: Great little receipt printer. Have used the prior model for our business and am not able to get it any longer... Has always been durable, and quick to set up.

2 out of 2 people found this review helpful. Did you?
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