Question 1

how do u change out the ink? my labels r coming out blank....

Accepted Answer

There isn't any ink to replace.  There are a couple of things that can cause the issue and a couple of things to try.

First, take out the batteries and/or power supply and push the power button repeatedly.  This will help discharge any electric build up.  Put the batteries back in and test.  If still not printing, try new batteries, if that doesn't work try different labels.  If it still doesn't work, there is probably an issue with the unit and it needs to be replaced.

You can try to contact the manufacturer and see if they will replace it.

Question 2

can I print numbers?

Accepted Answer

Yes, you can print numbers, and also adjust the font size to your liking

Question 3

What type or model of AC Adapter can I used with this?

Can I get colored ink refiles?

Do you sell the ink & label refills?

Accepted Answer

You can use any USB adapter. It charges the built-in battery. It's a thermal printer so it only prints black and white. Only uses thermal while paper so it can't use labels.

Question 4

Can I use black tape with white print?

Accepted Answer

No - it prints in black.

Questions & Answers