Do I need to install drivers for Mac and Windows? Is it plug and play?
No driver needed. It is plug-and-play compatible with Mac OS, Windows, Linux, PS5, Xbox, Switch 2 and mainstream systems and game consoles, working perfectly with OBS, Streamlabs and other popular live streaming & recording software.
Does this capture card support ultrawide resolutions?
Yes, this streaming capture card supports ultra-wide resolutions, including 3440x1440 and 2560x1080,making it an excellent choice for gamers and streamers using ultra-wide monitors.
Why does the capture card show black screen or no signal?
This issue is usually caused by the HDCP copyright protection protocol. If you need to capture or play content with HDCP encryption, we suggest you use an additional HDCP decoder to bypass the restriction for normal use.
Does it have HDMI loopout function?
Equipped with HDMI loopout port, you can monitor the real-time game screen on monitor while capturing and recording at the same time, with no delay.
Can you provide installation and setting guidance if I cannot set up the capture card properly?
If you encounter any setup or connection issues, you can reach out to us via for support.
Ultra-Wide Support
Supports ultra-wide resolutions of 3440x1440 60Hz & 2560x1080 144Hz with ultrawide gaming monitors.
Do I need to install drivers for Mac and Windows? Is it plug and play?
No driver needed. It is plug-and-play compatible with Mac OS, Windows, Linux, PS5, Xbox, Switch 2 and mainstream systems and game consoles, working perfectly with OBS, Streamlabs and other popular live streaming & recording software.
Does this capture card support ultrawide resolutions?
Yes, this streaming capture card supports ultra-wide resolutions, including 3440x1440 and 2560x1080,making it an excellent choice for gamers and streamers using ultra-wide monitors.
Why does the capture card show black screen or no signal?
This issue is usually caused by the HDCP copyright protection protocol. If you need to capture or play content with HDCP encryption, we suggest you use an additional HDCP decoder to bypass the restriction for normal use.
Does it have HDMI loopout function?
Equipped with HDMI loopout port, you can monitor the real-time game screen on monitor while capturing and recording at the same time, with no delay.
Can you provide installation and setting guidance if I cannot set up the capture card properly?
If you encounter any setup or connection issues, you can reach out to us via for support.