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Fujitsu ScanSnap iX500 (PA03656-B305) Duplex 600 x 600 DPI Wireless / USB Color Document Scanner

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  • Optical Resolution: 600 x 600 dpi
  • Color CIS (Contact Image Sensor) x 2 (front / back)
  • Color Scan Speed: 25 ppm
  • Maximum Scan Area: 8.50" x 34.00"
  • 50-Sheet Automatic Document Feeder
  • Scan to Mobile Devices & Cloud Services
  • Create Searchable PDFs
  • Double-Feed Detection
  • Nuance Power PDF & Nuance PDF Converter
  • Wi-Fi & USB 3.0 Connectivity

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

general information

Free Yourself with ScanSnap iX500

Wireless-enabled and smart, the Fujitsu ScanSnap iX500 makes scanning easier than ever before. With built-in Wi-Fi connection, you are no longer restricted by the length of your USB cable, and can place the iX500 wherever you please. You can wirelessly scan to your PC, Mac as well as iOS and Android mobile devices, or can even scan to your favorite cloud service without the need for a computer or mobile device.

The ScanSnap iX500 is equipped with a dual-core CPU-mounted "GI" processor. This dramatically improves speed and image quality, resulting in best-in-class performance at practically every level. Other highlights include advanced paper feeding system, 50-sheets automatic document feeder, faster searchable PDF creation, and more.

general information

Easily Transform Paper with the Touch of a Button

The ScanSnap iX500 starts with the touch of a single button and ends with a host of productivity features that keep you ahead of the stack.

Scan to:

  • PDF
  • Searchable PDF
  • JPG
  • Word (editable)
  • Excel (editable)
  • Business Cards
  • Mobile

Wi-Fi or USB Connectivity to a Computer

Break free from USB and place ScanSnap just about anywhere in the room with Wi-Fi connectivity to a PC or Mac.*

general information

Note: *May require latest online updates. Requires use of an existing wireless router. Only one computer can be registered for Wi-Fi connection.

Scan Directly to Mobile Devices

Quickly bypass the computer altogether and scan a PDF or JPEG file directly to an iOS or Android mobile device or tablet.*

general information

Note: * See list of supported devices //

ScanSnap Cloud

ScanSnap Cloud quickly delivers scans from your ScanSnap iX500 scanner to your favorite cloud service, without the need for a computer or mobile device. Simply press the Scan button. ScanSnap cloud automatically separates your data into documents, receipts, business cards and photos and delivers them directly to your favorite cloud service. To download,

general information

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Featured Partners

  • Evernote
  • Dropbox
  • Expensify
  • OneDrive
  • Google Docs
  • Google Drive
  • Shoeboxed
  • Box
general information

Built-in "GI" Microprocessor

A dual-core CPU-mounted "GI" processor performs the intelligent image enhancement responsible for great looking images with dramatically faster results and more sophisticated connectivity:

Image processing: Automatic corrections and image output

Supports Wi-Fi: WPS (Wi-Fi Protected Setup) wireless LAN (IEE802.11b/g/n)

Supports USB 3.0

general information

Fast Double-Sided Scanning

Typically, higher quality means lower performance, but the iX500 maintains a double sided scanning speed of up to 25 pages per minute even at 300 dpi in Color.

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Advanced Paper Feeding System

Inheriting the superior paper feeding technology of our professional-grade scanners, iX500 achieves exceptional feeding reliability using "Separation Roller" technology to minimize jams and multi-feeds.

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Advanced Paper Detection

ScanSnap iX500 is equipped with an ultrasonic sensor that can be turned on to help operators avoid losing images. What's more, an interactive interface allows users to easily bypass intentional double-feed such as a taped-receipt on an expense report.

general information

Accelerated Searchable PDF Creation

Making PDF files searchable at the point of scanning is a great way to keep them instantly accessible and now you can create a searchable PDF at nearly the same speed as a standard PDF.

Productivity Software for Mac and PC

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CardMinder Business Card Software

ScanSnap iX500 can quickly scan business cards, extract the content information and place it into editable fields that can be exported to Address Book, Excel, Salesforce, and other contact managers.

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ScanSnap Organizer

View, Manage and edit PDF and JPEG files scanned with ScanSnap on a Windows or Mac platform. Organizer allows users to convert scanned PDF files into searchable content, embed custom keywords, attach to email or SharePoint and remain productive with paperwork long after it is scanned.

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ScanSnap Receipt

ScanSnap Receipt allows users to easily scan and extract information from receipts, and export the data into CSV for easy tax filing. ScanSnap Receipt also supports multiple languages and currencies*. For PC and Mac.

Note: * Supported languages: English, Spanish, French, German, Italian, Russian. Supported currencies: USD (United States Dollar), CAD (Canadian Dollar), GBP (Great Britain Pound), EUR (Euro), RUB (Russian ruble), AUD (Australian dollar).

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ABBYY FineReader Express Edition for Mac

Quickly convert PDF documents into searchable PDF's with a simple drag and drop functionality of FineReader Express.

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ScanSnap Sync

Quickly and easily synchronize your scanned documents between ScanSnap Organizer on your computer and the ScanSnap Connect App on your mobile device using Dropbox, Google Drive or OneDrive. ScanSnap Sync automatically synchronizes scanned documents between your computer and mobile device, giving you more flexibility to manage your scanned data.

general information

ScanSnap Folder*

Scan 'outside-the-box' into virtually any application or cloud service from PC.

Note: *ScanSnap Folder is only available on PC.

Learn more about the Fujitsu iX500 (PA03656-B305)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by's Standard Return Policy.
Ownership: more than 1 year
Verified Owner
1/ 5
Software Failing constantly 12/4/2018 10:16:02 AM

Pros: The scanner works awesome when it is actually working. It scans fast and quickly sends the images to my computer. I have had it for about 3 years now and it worked the first year without hardly any issues.

Cons: The software constantly has issues. I have to uninstall and reinstall the driver over and over again and it still does not work. I spent a ton of time with support trying to figure it out. One day it works magically and one day it wont work at all no matter what.

Overall Review: I would never recommend this device. There are way better options.

Did you find this review helpful?
5/ 5
Has been a workhorse for 4+ years. Game changer for me. 8/8/2017 4:18:53 PM

Pros: Fast, easy to use
Great scans and very good OCR
Color or b/w
OCR on the fly

Cons: Color pictures scan so-so; not a photograph quality scanner (but wasn't advertised as such either)

Overall Review: I have scanned more than 120,000 pages on my scanner. Rollers and "consumables" have to be replaced at 200,000. This scanner has worked well, with an occasional cleaning of the scan sensors and rollers needed. Handles just about everything I have thrown at it.

For me, this (my first) scanner has been a game-changer. As an academic, I have taken hundreds of my books to Office Depot/Kinko's (call around) and had them slice off the spine. A book takes five minutes or so to scan, an article less than a minute, and I can search my entire library for a phrase in seconds. It makes finding references and quotes so much easier! Add in a reference manager program (I use End Note) and writing articles is no longer the burden it used to be.

Some reviewers have complained that Adobe Acrobat has been replaced with another program. Yep, it's too bad, but the only alternative for Fujitsu is to require you to subscribe to Adobe's CC payment plan. I'm still using my Adobe Acrobat, and will for as long as it is compatible with my OS (and likely beyond).

2 out of 3 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
4/ 5
Works well once I was able to get it set up. 7/6/2017 11:58:29 AM

Pros: Fast, even on USB 2.0 (I'm too old to bother with rerouting a new cable).
Easy to use.
Excellent color scans, much better than the S1500's color scans, which always looked faded.
No longer requires Adobe Acrobat.
Once set up, it seems to work better than its predecessor, the S1500. Time will tell.

Cons: Nuance Power PDF should have been named Nuisance Wimpy PDF. Their website was down for "maintenance" over the four day weekend and it took several days for Nuance to get their website working so I could activate the license.

The license for Nuance Power PDF is for only one user, unlike Acrobat which allows two users per license. I have been unable to determine how long the license is good for. A second license will cost $99 If I decide I want to also scan from my notebook (I also have a flat bed scanner I can use instead). A much better program that allows two users per license would have cost only $30 more.

Fujitsu's set up instructions are vague, making setup and registration a pain.

Fujitsu's Live Chat is available only three days a week (Wed-Fri; on Sat through Tues, you are out of luck) even though their poorly designed website always claims you can Chat Now and an agent is available. Fujitsu claimed in a recent email that their customer service is available Mon-Fri but that wasn't what their website showed at the time I first tried to reach them.

Still uses a separate space wasting brick for a power supply. Even a wallwart would have been preferable.

Overall Review: The only reason I replaced my otherwise perfectly good Fujitsu S1500 with the ix500 is the S1500 needed Adobe Acrobat Standard to scan directly to PDF and my current version, XI, is the last one to not be subscription and cloud based and will reach EOL in October (I refuse to use cloud based programs for security reasons and because, in the long run a subscription based program usually winds up costing more; also, Adobe's customer service has degenerated).

However, I'm disappointed with Nuance Power PDF. It took several days to register it because their website was down and apparently they took off for the four day holiday weekend. The pop up for activation kept reporting it was unable to connect with their server for several days. It also took several days to create an account to open a case on their website. Based on what I've seen by using the 15 day trial version (Why only 15 days? The website says the trial is 30 days), Nuance Power PDF isn't as versatile as Adobe Acrobat Standard and the GUI is a bit obtuse. Fujitsu could have picked a much better program to replace Acrobat. An even better solution would have been to not have provided a PDF program to go with this scanner and instead provided a list of compatible PDF creation programs one could choose to buy or a way to link to one's preferred program. I feel the Nuance Nuisance is a waste of my money and space on my computer since I'm going to have to buy a second license to be able to use this scanner on my notebook as well as on my desktop computer. I'm also going to have to buy a better program to replace Acrobat for PDF creation and editing.

Another problem with Power PDF is, when setting it up, it will make itself the default program for various programs such as browsers, MS Word, etc. That can be prevented during setup but the settings to prevent it is buried in the setup menu and is not very obvious. I had to uninstall, then reinstall Power PDF to restore my original defaults.

I had no trouble getting my S1500 set up and running but setting up the ix500 drove me nuts. The directions were vague as to what needed installing and the set up pop ups were often a minute or two apart. The pop up for registering the ix500 didn't even include the ix500 in the dropdown list. I never was able to find where to register it from within Fujitsu's poorly designed website and its useless search engine. I finally found it by plugging "register ix500" into my search engine and got a hit for Fujitsu's product registration page. Response from their tech help took several days because they also took the four day holiday weekend off (must be nice; I wish I had a dollar for every holiday weekend I worked).

Since I went directly to Fujitsu's website's product registration page, I kept getting annoying popups to register the scanner. Fujitsu said to go to Programs and Features and uninstall Fujitsu Register.

If it wasn't for Fujitsu's poor choice of PDF program, their lousy set up instructions, their obtuse website, and poor support, I would have given this five stars.

3 out of 5 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Easiest way to scan 1/1/2017 4:17:35 PM

Pros: Great scanner, comes with great easy to use software

Cons: None.

1 out of 1 people found this review helpful. Did you?
5/ 5
Great 12/20/2016 10:03:43 AM

Pros: - Fast
- Easy to use and setup
- Consumable last years and thousands of scans
- Includes Adobe Acrobat

Cons: - no TWAIN (but that is ok because this is not a flatbed scanner)

Overall Review: - great value

1 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
4/ 5
Acrobat License no Longer Included 12/9/2016 11:23:05 AM

Pros: Its fast, reliable and produces high quality images. I have 8 of them in my office.

Cons: I just purchased two more and discovered they replaced the included acrobat standard license with cheap off brand software (nuance power PDF). I wonder if they have cut any hardware corners!

5 out of 5 people found this review helpful. Did you?
1/ 5
Sounds Good but... 11/16/2016 8:33:31 AM

Pros: The hardware view of this scanner is good. It seems to work well.

Cons: From the software point of view, this product is terrible. The lack of a twain driver limits the use of this scanner to the substandard software that came with this product. While the software does work, it is of limited use.

Overall Review: After suffering multiple hardware failures with Epson scanners, I thought I would go all the way and get a Fujitsu. I feel as though I got partially ripped off. I do not recommend this product (because of the software) to anyone. Going back to the Epson scanner, it had excellent software, but the hardware kept failing.

6 out of 14 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Easy to use 10/23/2016 7:07:15 AM

Pros: It's easy to setup. Fast single and duplex scanner.

Cons: It's not recognized by Paperport software. There's a workaround but it's not the same thing. I had to change my routine scanning a bit.

1 out of 1 people found this review helpful. Did you?
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