I’m building a new gaming PC and I’m having issues with the monitor not detecting any signal from either the GPU or the integrated graphics. I’ve double-checked everything and reinstalled all of the components, and everything is powered up and working. I’ve tried a couple different monitors that I have, using Display Port and HDMI cables (no adapters, just single purpose ones), and the monitors do detect a connection when I plug them into the GPU and such, but then say “no signal detected” and go into rest mode.
Since it’s a newly built PC it doesn’t have Windows installed on it, but I’ve bought the OS and have it ready to install via disc once I can access the boot menu priority list. Anyone have any advice or possible fixes for the monitor issue?
Have you tried getting into bios? Look the top right of the board MSI boards have diagnostic LEDs if is lit (CPU, DRAM, VGA, or BOOT). The lights are sequential; a solid light indicates a failure in that component’s check.
Can you post a pics/video of you starting up the PC? and show if it has any BOOT LED Lights or error codes.
I had an issue with my friend PC i built where I would turn on all the lights but no screen functions. Turns out, the CPU wasnt seated right. had to reseat it and it worked fine. But before I suggest that issue, might help to see pics of video.
An update: I went to MSI’s site and downloaded the latest BIOS and reformatted a USB stick to FAT32 and saved the file on there as MSI.ROM. Plugged the stick into the flash BIOS drive and ran it - the comp started up for a few seconds and then turned back off
It does have a solid red and yellow LED light on indicating CPU and RAM issues. I reseated both again and still no dice. I had hoped this post from https://forum-en.msi.com/index.php?threads/cpu-and-ram-not-detected-or-fail-leds.391063/ would give a viable solution but it didn’t work in my case. Here’s how it looks with the CPU fan temporarily removed:
So I did use the BIOS flashback option without the CPU and RAM installed, and the LED for it flashed a few times, then the PC booted itself on, and now that same LED is just flashing. The LEDs for the CPU and RAM issues are still solid colors. I also noticed that with the CPU out the fans on the GPU are active, but when the CPU was in the fans weren’t. Could this be a related problem or something else?
Generally, those lights stay on when the PC fails to POST.
The first things it does is verifies CPU registers and then goes into identifying system buses/drives installed and finally, it makes a UI to interact with for the given MOBO ( be it BIOS or UEFI )
In old times we use to have a keyboard attached in order to POST ( PC are designed to work with just a keyboard, a mouse is not needed at all )
Given this information… I would advise you confirm the 24 pin connection on the MOBO is seated properly. This area has more structure due to stand offs near it so I would say have give it a bit more pressure, making sure the clip snaps over the prong.
Double check the CPU 8 pin power connector is seated on PW1, not 2.
If this is all done correctly, try booting with only 1 stick of memory in slot A2. switch to the stick of it still fails to POST. if it fails to POST after all this, I would assume the memory is DOA ( Dead on Arrival ) but the only way I could confirm is either a memory tester ( stupidly expensive, almost no one has one ) or another RAM kit.
Also, I noticed you do not have a cooler/heatsink labeled. Are you trying to run this PC without one? while POST’ing would generate much heat, when you get into the UEFI, it will start to warm up and can mess up. keep this in mind that when it does get into BIOS, turn it back off to stop it from overheating itself.
Ill keep thinking about other issues. in the mean time, we can have a picture of your memory lanes and the CPU pins?
Did what you suggested, and took everything out of the motherboard to start “fresh” so to speak - still the same results when flashbacking the BIOS. Added the RAM in A2 and swapped each one out, same results.
This damage is not allowed the CPU to come into contact properly, this means it can not talk to the memory, which is which throwing both errors.
Not sure if this is user error or not. I have heard the AM5 line of CPUs are more sensitive to installs so while it is technically a user error, some have debated if the manufactures are to blame. Regardless, you will need a new motherboard hope this helps!
When you place a CPU in and lower it into place with the retention bracket, it makes contact with the mobo. If it is placed improperly, it most likely will bend the pins ( I have placed it in wrong, but have had the luck of never bending them )
Best of luck. That’s a bummer. I thought I spotted the same in the first pic of the mobo. IDK…maybe try RMA and see what they say. Next board, take a close up pic before install to check pins (both positive and negative) mobo and cpu. I like to take my finger and gently wiggle the cpu to see how it feels, but even that can feel secure sometimes if a pin is slightly bent, but that straight up looks like damage, but what do I know. I just feel terrible for you. I know you’ll right the ship - don’t give up!
hope this helps!