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1,639 Ratings (87% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
91.22%
Product
Accuracy
92.48%
Customer Service
Satisfaction
85.89%
Anonymous
Ordered on 10/18/2021
Waste of Time
10/24/2021 3:57:04 PM

You won't get the item you ordered, and you'll have to waste your time shipping it back.

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Anonymous
Ordered on 10/6/2021
Received Laptops
10/22/2021 6:30:32 AM

We were so surprised to receive our laptops so quickly. I would recommend NewEgg and Dealking to all who need laptops. Thanks for your help.

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John Meyers
Ordered on 10/6/2021
10/21/2021 8:15:21 AM

Product arrived early. Great service!

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  • Didn't contact
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Anonymous
Ordered on 9/29/2021
10/21/2021 2:00:23 AM

I was worried about this seller because of the poor reviews I've seen. But I'm glad I didn't experience anything as what was described. I received my laptop in good condition and even after a week or so, my laptop is still working fine. Those from Saudi Arabia that are having 2nd thoughts trying to buy from this seller, I say go for it. Just always keep in mind that there are still risks and not everyone can be lucky.

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  • Didn't contact
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Anonymous
Ordered on 10/2/2021
Very Good product
10/20/2021 3:37:51 PM

Great graphics card

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Jeff T
Ordered on 9/18/2021
Dealking should be called Stealking
10/20/2021 2:30:20 PM

Do not buy from this seller. They sent me the wrong item (a laptop, but not the correct one), and when I returned it, they claimed that I shipped them "an old router". Now I'm out a lot of money and no laptop to show for it. Stay away from these guys!

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  • Didn't contact
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Anonymous
Ordered on 9/28/2021
Attempting to return - 15% restocking fee - Buyer No Response
10/13/2021 2:39:54 PM

I've asked Newegg to reach out to seller as a % restocking fee is unreasonable. It has been a week and there has been no response. If the seller sold a similar product with the same dimensions but is $2,000, the fee to return is a proportional increase. Be aware before purchasing any product. Mine came with a broken box as well (might be signs of being used vs new).

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Doug M.
Ordered on 9/17/2021
Wrong model number
10/13/2021 8:00:17 AM

I ordered a HP 15-dy2021nr-i7 but was sent a 15t-dw300. You can find that model for much less expensive than what I paid. Newegg sent an email asking for clarification but I haven't received anything back. Doug

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Melissa Robinson
Ordered on 9/20/2021
Incorrect item received
10/1/2021 5:44:08 PM

The laptop I ordered did not arrive as described. It had less RAM and a slower hard drive. I have reached out to customer service and have not received a response.

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Sue N.
Ordered on 9/6/2021
Seller is excellent
10/1/2021 8:58:56 AM

Arrive in good shape in good time and was as advertised. The only complaint I have is not related to the seller but a product "design flaw".

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  • Didn't contact
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Tom D.
Ordered on 9/14/2021
Works Great, as advertised
9/27/2021 7:55:41 PM

Item arrived on time and was as described.

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  • Didn't contact
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Hillina Lichlyter
Ordered on 9/13/2021
So far so good
9/27/2021 3:24:05 PM

This laptop is amazing. I have only been using it for a couple of weeks and it is super fast and very light. Super 5 star material.

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  • Didn't contact
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Anonymous
Ordered on 9/9/2021
poor website feedback
9/26/2021 8:26:33 AM

I had a difficult time confirming I had ordered the laptop. It took days to confirm I had an order and it was being shipped. I actually only knew for sure when my credit card was charged. Then I finally got tracking information.

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Anonymous
Ordered on 9/13/2021
9/25/2021 3:27:54 AM

Professional and efficient

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Biker Man
Ordered on 9/3/2021
Upgraded a 10 year old PC
9/16/2021 5:27:26 PM

My bicycle app would run as it should anymore. I looked for a new pc with a better CPU and higher main memory. I was pleasantly surprised to find a very affordable Lenovo in stock!!! Bought it and waited for it's arrival. As should as it came, I set it up and of course tested my bike app on it. It was so fast. The app came out faster than it ever did. I'm really happy!

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  • Didn't contact
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Frans X.
Ordered on 8/26/2021
Buying Laptop Online From Australia
9/10/2021 3:20:25 PM

First I was worried since they sent it from US to Australia using UPS delivery. UPS has a very bad reputation and review. But I was wrong my laptop came within 2 weeks from my purchased day and it came in a good condition as well. Overall its a very pleasant experience but I wish they didn't drop my package at the front door when I'm not at home.

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Anonymous
Ordered on 8/10/2021
Satisfied customer
9/10/2021 10:12:28 AM

Product delivered in a timely manner. Based on this experience, I would recommend this seller.

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  • Didn't contact
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Anonymous
Ordered on 8/25/2021
Delivered on time.
9/9/2021 5:11:48 AM

Very prompt delivery, and comes well packaged!

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CJ Smith
Ordered on 8/14/2021
Had to format the 2nd drive myself.
9/2/2021 9:57:04 AM

When i received my order i hoped to immediately verify that everything was as the add said. I specifically wanted to ensure that both the SSD and the HDD were both there. File explorer showed me one drive. I checked in the device manager and indeed both drives were installed. When I wrote to the seller i was never answered and i was left to find and format my 500Gb drive on my own. They had actually partitioned two 7.79 Gb sections on a 500Gb drive and left the rest of the space completely UN-formated and thus useless. The computer is a good computer. It works great and is as it was advertised. They lost one egg for only formatting one drive, and then a second egg for never responding to a simple question. Hopefully this will show others what they will have to know before making their purchase.

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Jeff C.
Ordered on 8/21/2021
Great Experience!
9/2/2021 7:14:29 AM

Ordering from DealKing was a great experience! I made a mistake and accidentally shipped an expensive item to the incorrect address. I didn't realize this until after the item had shipped and DealKing made sure it wasn't a disaster by recalling the shipment and issuing me a refund. I was able to reorder the same item and have it shipped to the correct address when the refund went through.

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