great customer service
Cons: on arrival wheels where missing. took a week to get ones shipped from manufacture.
base broke within 6 months of owning, used at most 40 hours a week for work.
Costs a lot for a chair, considering issues not worth the extra cost. i only weigh 210lbs so not even close to weight capacity.
Overall Review: if it wasnt for the issues i would recommend this chair, but have had 2 issues within 6 months of owning, hard to see this chain lasting 2 years as covered by warranty, never mind any longer.
Pros: Good product for gaming. Lumbar and neck support forces you to sit more straight during long sit down sessions of whatever you are doing.
Cons: Was hoping a little softer/more comfortable on the actual seating part. Still o.k.
Guess I'm someone who likes the arm rest when it connects to back of the seat seat. But if it had that, it would not be able to recline. That's just a personal preference I've noticed of mine.
Overall Review: Still a great product.
Pros: Really liked the way it went together and the quality of the chair and the white gloves that came with the chair for assembling the chair showed me how clean all parts were and the fact that I did not even need any tools to put chair together because it was included with the hardware....... It is the most comfortable and the coolest chair I have ever owned, Thank you!
Overall Review: Yes, I have allready commented on the chair and have shown it to a few friends and they know that it was a good choice because I recomended it.
Pros: This chair has to be the best thing I have ever bought other than my guitars and amps. Setup was fairly easy as long as you have someone helping you(it recommends 2 people in the instructions anyway). I can't say anything bad about it really. This chair is absolutely comfortable and can't believe I waited so long to get one!
Cons: A plastic clip broke when putting it together(one of the clips that snap the shroud that covers the bolts on the side of the seat) But, that's the least of my worries as I have seen more expensive items have flaws worse than this. Besides, the covers are only cosmetic really and they are still doing their job nicely regardless.
The only real con I can think of is that I don't want to get up once I sit down. XD
Overall Review: I would absolutely recommend this chair to anyone who wants a nice computer chair in general. Don't have to be a gamer to appreciate the comfort and design of this chair as opposed to other regular office chairs for the same price or slightly less.
I would also buy this chair again in a heartbeat but, I hope that would never have to happen as I will protect it with my life.
The one thing I would say could use a change would be the shrouds that clip to the sides that cover the bolts. The plastic covers are nice but, maybe change the little clips to metal? Really though, as long as the other clips don't break and the shroud clips on and the upper plastic covers hold them in place you shouldn't have an issue as they are really just for aesthetics.
All in all I give this chair a 10/10! Good job Arozzi, keep up the great work!