Is this item new or refurb?

the item is new and new egg is great. the machine is less than what i had hoped for as it is not a sealed unit and the dirt bin is too small. otherwise great machine. just have to empty it every time you use. it.

2 questions - how heavy and how noisy?

Not too heavy, with the rotator attached it's light enough to be lifted with 2 fingers, roughly 15 lbs at max. It's extremely light when on the lift away base, feels like air almost. Noise, this varies, it depends on the level of suction you want as you can adjust it. I love the vacuum personally. I don't think it is nearly as noisy as some others I've heard. Great power as well.

What do you have to do going from carpet to hardwood floors?

Nothing really, you can adjust the suction via the ring on top but you don't have to. However, this model does come with a hard floor attachment, which can be easily attached by disengaging the wand and snapping it on. It even has a swivel neck. From there you can either carry around the canister in your offhand (its quite light), or place it on the dolly it comes with to roll it around. This model doesn't have a brush height adjustment, but it doesn't need it. It's great.

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Shark Rotator Pro Complete Lift-Away Upright Vacuum Cleaner w/ Tool Kit

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Shark Rotator Pro Lift Away Complete Vacuum package
Upright, lift away, and canister vacuuum (all in 1)
1200 watts of power
Enhanced swivel steering
30 foot cord
Washable HEPA filters

Overview

Specs

Reviews (2)

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Shark Rotator Pro Complete Lift-Away (NV552)

The Shark Rotator Pro Complete Lift-Away is a Never Loses Suction upright vacuum that features 3 vacuums in 1 - A powerful upright, a lift-away pod for portable cleaning and a convenient canister vacuum make cleaning easy and enjoyable. The extra-large dust cup and Anti-Allergen Complete Seal Technology trap over 99.99%* of dust and allergens inside the vacuum. Combined with the two HEPA filters, this dust containment system helps keep dust and allergy-causing agents from escaping into the air. Enhanced swivel steering provides the ultimate control to get in and around obstacles and furniture while the ultra-quiet technology allows for operation anywhere, anytime. The Rotator power nozzle comes with headlights and a brushroll shutoff, providing excellent performance on both carpets and hard-floors. The exclusive under appliance wand and flexible crevice tool provide convenient options for cleaning under and around furniture and home appliances. Also included is the Dust-Away hard-floor attachment, which offers the ultimate hard-floor cleaning experience with a microfiber pad to pick up finer floor debris. It also comes with an upholstery tool, multi-angle dusting brush, premium pet power brush, and canister caddy.

Never Loses Suction Technology
Anti-Allergen Complete Seal Technology
3-in-1: powerful upright, Lift-Away pod and canister
Swivel steering
Lightweight and ultra-quiet

Gallery

The Shark Rotator Pro Complete Lift Away Vacuum features 3 vacuums in 1, including a powerful upright, a Lift Away pod for portable cleaning, and a convenient canister vacuum. The extra large capacity dust cup and Anti Allergen Complete Seal traps over 99.99% of dust and allergens inside the vacuum. An extra long 30 foot long power cord provides maximum range for cleaning large spaces quickly and easily.

The extra large capacity dust cup and anti allergen complete seal traps over 99.99% of dust and allergens inside the vacuum. The Shark Rotator Pro Complete’s unique dust away attachment uses a microfiber pad to trap extra fine dirt and dust for a superior bare floor clean.

Enhanced swivel steering provides the ultimate control to get in and around obstacles and furniture and ultra quiet technology allows for operation anywhere, anytime. The premium Rotator power nozzle come with headlights and a brush roll shutoff, providing superior performance on both carpets and bare floors.

The exclusive under appliance wand and crevice tool provide convenient options for cleaning under and around furniture and home appliances. Shark’s wide pet upholstery tool helps to capture dust from all surfaces around the home. The box also includes a premium pet power brush and canister caddy for versatile cleaning.

Shark Rotator Pro Lift Away Complete Vacuum package
Upright, lift away, and canister vacuuum (all in 1)
1200 watts of power
Enhanced swivel steering
30 foot cord
Washable HEPA filters
Dusting brush
12 inch crevice tool
Large pet power brush
Wide pet upholstery tool
Under appliance wand
Microfiber pad
Canister pad
Never loses suction technology
Anti allergen complete seal
Manufacturer warranty: 1-year warranty

General
Brand	Shark
Name	Shark NV552 Rotator Lift-Away Deluxe Complete
Model	NV552

Feature
Features	3 vacuums in 1: a powerful upright, a canister vacuum, and a lift-away pod for portable cleaning Extra-large dust cup Anti-Allergen Complete Seal Technology traps over 99.99 percent of dust and allergens Dual HEPA filters prevent dust and allergy-causing agents from escaping Enhanced swivel steering Ultra-quiet operation Rotator power nozzle comes with headlights and brushroll with shutoff Good for carpets and hardwood floors Under-appliance wand Flexible crevice tool Upholstery tool Multi-angle dusting brush Pet Power Brush Canister caddy Dust-Away hard floor attachment Never Loses Suction Technology

Specifications
Color	Gold
Bagless	Bagless

Details
Commercial/Residential	Home

Additional Information
First Listed on Newegg	December 14, 2015

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Limited Warranty period (parts): 1 year
Limited Warranty period (labor): 1 year
Read full details

Return Policies

Return for refund within: 30 days

Return for replacement within: 30 days

This item is covered by Newegg.com's 30-Day Return Policy. Read full return policy for details.

Shark Rotator Pro Complete Lift-Away Upright Vacuum Cleaner w/ Tool Kit