



Where is the USB receiver?
The keyboard and mouse share one USB receiver, stored inside the mouse.
What should I do if my keyboard or mouse has problems?
Please contact our support team directly from your order page. We take full responsibility for every issue and we will solve it within 24 hours.
What should I do if the keyboard is delayed or the connection is unstable?
Check for nerby 2.4GHz devices (e.g., routers, microwaves) or metal obstructions. Ensure the USB receiver is unobstructed.
Are both the keyboard and mouse silent?
Yes. Soft membrane keys on the keyboard enable quiet typing, while the mouse has low-noise clicks. Perfect for office and home use.
Are batteries included in the package?
No, batteries are not included. The keyboard requires 1 AAA battery, and the mouse requires 1 AA battery.



Where is the USB receiver?
The keyboard and mouse share one USB receiver, stored inside the mouse.
What should I do if my keyboard or mouse has problems?
Please contact our support team directly from your order page. We take full responsibility for every issue and we will solve it within 24 hours.
What should I do if the keyboard is delayed or the connection is unstable?
Check for nerby 2.4GHz devices (e.g., routers, microwaves) or metal obstructions. Ensure the USB receiver is unobstructed.
Are both the keyboard and mouse silent?
Yes. Soft membrane keys on the keyboard enable quiet typing, while the mouse has low-noise clicks. Perfect for office and home use.
Are batteries included in the package?
No, batteries are not included. The keyboard requires 1 AAA battery, and the mouse requires 1 AA battery.







































