Question 1

What does it mean "PCmover does not create a backup of your files when they are transferred."  The files are not removed from the old computer are they?

Accepted Answer

No they are not removed just copied to the new PC. If for some reason the copy fails the files are still on the original PC and the process can be repeated. I've actually had this happen but the second attempt was successful.

Question 2

if I attempt to perform the transfer but it doesn't work, is that my "1 Use" or can I retry it more than once on the same 2 computers? another user asked the same question, but I didn't think the answer was clear

Accepted Answer

You mean you didn't read the EULA? ;) All kidding aside, I did not run into any problems when I used it to move my stuff from my old build to my new build. Given how the EULA is written, I don't think there's any coded limitation to using the software to transfer your data/programs as many times as you want just as long as it's between the same two computers which what you agreed to when you install/use PCmover.

Question 3

Do you still need a patch cable between the two pcs or is this a wireless / net based transfer?

Accepted Answer

I believe you can do either.  I had both hooked up to a network router, which worked well (eventually), but you can also use a direct cable.  I think you can also connect them both to the internet and do it online, it just takes longer.

Question 4

Is this the newest version of this product?

Accepted Answer

I'm not sure. The version numbers should tell. I ended up never using it because it took forever to get the download link and I needed the files moved immediately. 'Wasted my money!

Question 5

Does this require any special connection cables?

Accepted Answer

Hello Theresa, I would watch this amazingly informative guide on how to use the software properly and even explains some of the caveats of doing the transfer and does a great job of explaining some of the issues or problems you may encounter and what they mean for you. I hope this guide is helpful! https://www.youtube.com/watch?v=fZiULHPW-ls Newegg Support

Question 6

I have an old Windows 7 laptop and a new Windows 10 laptop. The old laptop will not connect to the Internet but the new one will, so obviously I can't download this product onto the old laptop. How can I transfer data and programs to my new laptop?

Accepted Answer

Save it on the Win 10 machine and then copy it onto a USB Flash drive. Then copy it to the Win 7  machine.

Question 7

Just ordered this, where is the dowload link? How long does it take to show up?

Accepted Answer

Hello there,

Thank you for contacting us in regards to your question. Our digital order processing time is 1-3 hours or 1 business day if your order's payment needs more time to be processed. Once your order is invoiced in our system, you will receive your digital download within 1-2 hours via email notification.

Hope this helps,
Newegg Support

Question 8

what is 1 use?  is the license for 2 PCs (use as many times as it takes?)

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

I have looked further into this software and it appears to be used for 1 PC only.

Thank you, 
Newegg Support

Question 9

If I download to OLD pc how do I get the software to NEW pc to begin the transfer process? (Don't want to pay the purchase for NEW pc.)

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

You will need to download and install the software to both PCs.  An additional purchase is not necessary, the same download file can be used for both PCs.

Thank you, 
Newegg Support

Questions & Answers