What kind of water is best to use?
For best results, use distilled or demineralized water to prevent mineral deposits. Tap water can be used, but may cause white dust and scaling, so more frequent cleaning will be needed.
Can I add essential oils to the water tank?
No. Only use the dedicated essential oil tray. Adding oils directly into the water tank can damage the unit and cause malfunction.
What steps can I take to avoid water leakage?
To prevent leaks, place the humidifier on a FLAT & HARD surface, DON'T place on CARPETS / TOWELS as it would block air intake. Make sure the tank is correctly positioned and sealed. Ensure the air outlet are kept dry during refilling and cleaning.
What should I do if the mist output remains low even at the highest setting?
A weak mist is often due to mineral accumulation on the ultrasonic plate. We suggest cleaning it with a mild vinegar solution and using distilled water. For best performance, please clean the humidifier every 3–7 days to prevent residue buildup.
Why is the mist height lower and the surfaces getting damp?
1. Air intake is blocking: Please place the humidifier on a FLAT & HARD surface, DON'T place on CARPETS/TOWELS.
2. Indoor humidity is too high: Please turn off the humidifier and ventilate the room. Maintaining 50%-60% humidity is ideal for health.
Founded in 1951, Breezome is committed to providing homes with fresh, healthy air quality, especially addressing the challenges of high humidity in families. Efficiency, safety and energy saving are the core of our product design.
20+ countries: Products are sold in over 20 countries around the world
BREEZOME Cool Mist Humidifiers
6L Humidifier MG07JS
Smart ultrasonic cool mist humidifier
2.5L Humidifier MG06JSD
RGB Light Adjustable
Humidify in Your Favorite Hue
6L Humidifier MG15JS
6L Ultrasonic Cool Mist Humidifier, Up to 500ft2 Coverage
5L Humidifier MG05JSD
Ultrasonic cool mist humidifier for large room
5L Humidifier MJS20
Ultrasonic cool mist humidifier with essential oil tray
Founded in 1951, Breezome is committed to providing homes with fresh, healthy air quality, especially addressing the challenges of high humidity in families. Efficiency, safety and energy saving are the core of our product design.
20+ countries: Products are sold in over 20 countries around the world
BREEZOME Cool Mist Humidifiers
6L Humidifier MG07JS
Smart ultrasonic cool mist humidifier
2.5L Humidifier MG06JSD
RGB Light Adjustable
Humidify in Your Favorite Hue
6L Humidifier MG15JS
6L Ultrasonic Cool Mist Humidifier, Up to 500ft2 Coverage
5L Humidifier MG05JSD
Ultrasonic cool mist humidifier for large room
5L Humidifier MJS20
Ultrasonic cool mist humidifier with essential oil tray
What kind of water is best to use?
For best results, use distilled or demineralized water to prevent mineral deposits. Tap water can be used, but may cause white dust and scaling, so more frequent cleaning will be needed.
Can I add essential oils to the water tank?
No. Only use the dedicated essential oil tray. Adding oils directly into the water tank can damage the unit and cause malfunction.
What steps can I take to avoid water leakage?
To prevent leaks, place the humidifier on a FLAT & HARD surface, DON'T place on CARPETS / TOWELS as it would block air intake. Make sure the tank is correctly positioned and sealed. Ensure the air outlet are kept dry during refilling and cleaning.
What should I do if the mist output remains low even at the highest setting?
A weak mist is often due to mineral accumulation on the ultrasonic plate. We suggest cleaning it with a mild vinegar solution and using distilled water. For best performance, please clean the humidifier every 3–7 days to prevent residue buildup.
Why is the mist height lower and the surfaces getting damp?
1. Air intake is blocking: Please place the humidifier on a FLAT & HARD surface, DON'T place on CARPETS/TOWELS.
2. Indoor humidity is too high: Please turn off the humidifier and ventilate the room. Maintaining 50%-60% humidity is ideal for health.