Our purpose is to help customers achieve their goals by providing them with the technology advice and products they need. Our belief is that every customer is unique and deserves to be treated with superior customer service. We work closely with every customer before, during and after every purchase.

We take a comprehensive approach to implementation, installation and integration. We offer complete system configuration with our nationwide partners. Our commitment continues long after your initial purchase. Our certified executives are available by phone or email in an ongoing basis providing support for your continued technology needs.

Feedback
Returns Policy
39 Ratings (56% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
61.54%
Product
Accuracy
61.54%
Customer Service
Satisfaction
58.82%
Frank A.
Ordered on 8/7/2020
adapter did not fit...would not work
9/4/2020 7:11:21 AM

not to use

  • Yes
  • No
  • Yes
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Keith C.
Ordered on 6/2/2020
Keith Cockerham
6/29/2020 11:00:15 AM

third party seller was atrocious - would not respond to emails, sent package when explicitly told to not send, trying to charge me a restocking fee, now working with my credit card company to get all costs returned. Newegg personnel equally as clueless. Third party seller would not return their emails or call. AND I get to pay for it? Thank goodness for credit card customer service.

  • No
  • Yes
  • No
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Anonymous
Ordered on 5/19/2020
6/17/2020 9:44:27 AM

Can't deliver, it's been over a month, asked to cancel, they wouldn't.

  • No
  • No
  • No
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Paul I.
Ordered on 5/28/2020
Consistently reliable
6/12/2020 7:52:57 AM

Never a problem when I order from Newegg.

  • Yes
  • Yes
  • Didn't contact
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Aaron L.
Ordered on 5/22/2020
Product Unavailable
6/9/2020 3:33:03 AM

Got an email that the product was unavailable, which i understand can happen; but within the hour was invoiced and charged for the keyboard that was unavailable. Not sure why the item was wasn't just cancelled. Money got refunded after a few days but overall had to order a keyboard and mouse from someone else while my money was tied up over a few days.

  • No
  • No
  • No
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Anonymous
Ordered on 1/20/2020
Very good
1/30/2020 8:18:06 PM

Works great, bro had the same mouse for years and needed a replacement. This one even has more features such as turning the glow off and 5 speed choices instead of 3.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/29/2019
Good service and good product
1/12/2020 12:14:18 AM

I would recommend the seller to others. I would also use the seller again in the future.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Markham W.
Ordered on 12/5/2019
Order cancelled
12/20/2019 5:45:19 AM

My order was cancelled and money refunded without explanation. I purchased somewhere else.

  • No
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 11/24/2019
good
12/15/2019 10:53:04 PM

very good!

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/23/2019
good
12/15/2019 10:52:13 PM

good

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Shurla B.
Ordered on 10/29/2019
Can't get worse than this
11/14/2019 7:29:49 PM

Wish I could give 0-eggs, I would never recommend this seller to anyone, my order was never delivered, but I was charged for the phone case. I also received a tracking number that showed the phone case was shipped 2 days before I placed my order and delivered to an address in VA, I live in NYC. I contacted Newegg and was told they would have to contact the seller concerning my order at this time I told Newegg that I wanted a refund. Then this seller had the Chutzpah to short change me on my refund. I had to call Newegg again and they issued the balance of my order.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 11/1/2019
Snice
11/6/2019 5:50:14 AM

Very very goop.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 10/31/2019
Greatvseler
11/6/2019 5:48:56 AM

Bought some sd cards at a great price!

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Julia D.
Ordered on 10/20/2019
Lead On
11/4/2019 5:16:36 AM

The seller never had the product I ordered.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Juan C.
Ordered on 10/27/2019
A very bad way of doing business with this seller
10/30/2019 2:54:56 AM

I don´t like the way this seller charged first the cost of the product plus taxes to my credit card if they are not sure of having stock of the product.

  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 9/17/2019
Great
9/21/2019 7:25:46 AM

Shipping was on time. Packaging was excellent, not even a dented corner. Always pleased with my purchase from newegg.

  • Yes
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  • Yes
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 9/18/2019
Good functions
9/20/2019 11:48:41 AM

very good!

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Judy A.
Ordered on 8/28/2019
Do NOT Use This Company
9/11/2019 4:57:27 AM

Placed an order and was never able to get a phone call response nor email. I called numerous times and the line was never answered. Days before delivery was due I received an email indicating a refund was being issued with no explanation. DO NOT TRUST THIS COMPANY ....... EVER!!!!!

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/16/2019
lied about having the item
8/19/2019 7:34:43 PM

Sold me my item then sent an email and said they did not actually have it. I looked and it is still listed on the website. I did get a refund but that is unacceptable. I would have gone ahead and bought it from somewhere else and save by combing shipping had they not lied about having the item. I am never buying from a newegg seller again.

  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
Eugene C.
Ordered on 7/29/2019
awesome
8/18/2019 7:04:51 PM

yes i will

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
 
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