ASUS VivoBook E403NA-US21 14" FHD Laptop, Intel Quad Core N4200 2M Cache, up to 2.5 GHz Processor, 128 GB eMMC Flash Storage, 4 GB DDR3 RAM, Windows 10 Signature Edition, Fingerprint Reader

Dear Valued Customer, Thank you for sharing your feedback with us and I am very sorry to hear that your HDD has failed, especially after such a short period of use. This is definitely not what we expect from our units. Can you please provide me with a detail description of the issue that you experienced? Was the unit constantly booting into the BIOS and unable to boot into Windows? Did you receive any error messages? Was the dropped at any time? Also did you reach out to our tech support to see if they could assist with the issue? If so please provide us with the case number so that we can see exactly what was done during that interaction. If you would like to discuss this matter further you can reach a 24/7 live chat agent at http://bit.ly/AsusLiveChat or you can contact me via email at customerloyalty@asus.com. I do look forward to our future interactions and please have a wonderful day. Thank you for choosing ASUS. Best regards, Abigail. ASUS Customer Loyalty.