Windows 10 Home 32-bit/64-bit - OEM - (Product Key Code Email Delivery) - OEM

Pros: 1 - They e-mailed me something...

Cons: 1 - It was an invalid key. 2 - Customer Service is A) incredibly difficult to reach and B) does not seem interested in addressing the issue.

Overall Review: The rant below is valid feedback because this product is not a unique installation key, as you would get if you bought the physical product. It is an OEM-style mass installation key (one key, many uses). That would be fine it Newegg kept track of how many times they sold a key, but apparently they don't. Thus, for all of the comments of "it worked for me,", you get stories like this. And others. Purchased the 'product' and received the e-mail pretty quickly. Tried to use the activation key, and was rejected. Spent a number of hours trying various methods (full-on reinstall, "repairing" the key, and "trouble shooting"), but nothing worked. After an hour with Microsoft support (40 minutes waiting, 20 or so with the guy actually trying to help). Finally, he told me the key I was using was invalid because it had exceeded its number of installations. I tried two times to chat with what seems to be the one person who covers that duty in the evening. Then waited an hour on hold with phone customer service, which started with "You didn't get a case number when you called Microsoft? Oh, yeah... we are going to need that." We then negotiated new requirements, which was a "screenshot" of the e-mail with the product key (you couldn't look the sales information up?) and screenshots of the process failing (for what, the 15th time?). Fine. I submitted those that evening. I expected some response the next morning, because, well, promises. Nothing. Three days later? Nothing. So, it seems that at the end of the day, I am out the $150 I paid for the invalid key plus whatever it cost me to get a truly functional key. Bummer.

Pros: None - Just get the media and wait for it to arrive.

Cons: I received a bad code and can't activate it. Now I have to fight with Newegg to get my a new one, or get my money back.

Overall Review: I would have given the experience 0 eggs if I could.

Pros: It's digital. Customer support tries hard to resolve, but there is a delay if you get an invalid key.

Cons: We have purchased several OEM activation keys over the last few years. It really is hit or miss whether you get one that works or not. In April 2019 we purchased three keys, one failed. In June 2019 we purchased five keys, one failed. It's literally a roll of the dice as to the validity. Seriously, we will be sourcing our Windows keys from Microsoft directly from now on. Going through the hassle of phone calls, screenshots of emails and product code errors does not make up for the small amount of money saved.

Overall Review: Would NOT purchase ever, ever EVER again from this vendor. Buyer beware! Don't believe me... just scroll down through the reviews and see the pattern.

Pros: None.

Cons: First key didn't work. Almost a week to get another key, still didn't work. Called Microsoft and they told me that they key I was given was actually for Windows 8.

Pros: Easy Install

Cons: The key that was provided is "Blocked" According to Microsoft. I'm currently out of a valid Windows Pro installation, and $150. You would think with a company this big, They would find out or at least pull this product if they cannot give valid keys out. Support was helpful, But indicated it would be 3-7 days for a response to my issue. That's unacceptable in IT world. Would suggest buying from a legit vendor, Microsoft direct.

Pros: None

Cons: Received a bad key. One guy at Microsoft said it was blocked the other said Pirated. I would not be as mad if the Newegg customer service would have fixed this right away. But they made me get a case number from Microsoft. But only certain department there can give me a case number so I am currently on my 3rd call with them now. This has taken over an hour of my time. As someone who works in customer service, Newegg could have contacted Microsoft them self instead of making their customer do the ground work for their mistake. I understand mistakes happen but it's how you handle them. Would not buy windows from Newegg again.

Overall Review: Still hoping i can get a real code of windows so it can be activated.

Pros: - None

Cons: - Key did not work

Overall Review: Not only did the key not work, Microsoft had it blacklisted since April. Needless to say, we will be buying all of our keys from more reliable vendors going forward.

Pros: No Pros

Cons: Did Not Work! Don't Buy Ever.

Overall Review: Waste of Money.