Question 1

I paid for this, where is the code? been about 15 mins.

Accepted Answer

I had the same experience - paid and didn't get the code until after enough time had passed to make me nervous. It eventually arrived via email. I'd wait an hour or two before panicking

Question 2

If I purchase a new computer or have to reformat if problem, must i purchase a new program or will I be able to dowload again, or can I download to a disc and then download from my disc to my laptop?

Accepted Answer

You should be able to sign into your Microsoft account (from anywhere) and deactivate the current install. You should also be able to download the ISO to burn to a disc.

Question 3

Does this product include an ACTVATION key code?

Accepted Answer

Yes.  It is emailed to you.  Additional Requirements (which are explicitly included in the product's Specifications listed by NewEgg) will also require you to sign up for a Microsoft account and use a late-model browser for completing your download.  Other storage requirements and operating system requirements are also explicitly listed.

Question 4

I have a small SSD with windows 8.1 as my C: Boot drive. Can this be installed on another drive ?

Accepted Answer

It is still Microsoft Word regardless of the install media form so it will install in the system Program directory of the system drive which in your case is the SSD or drive C: the other option would be the use the online version from Microsoft.
I hope this is helpful.

Question 5

Friends, i had Works installed in my old dell and it made it somehow to my newer first build.. mb had problem with 'heci' and had to be tanked.. along with a considerable number of '.wps' files..i have found some of them using my second build and old hdd, but can't open any of them... does Word allow me to access those old files?  thanks

Accepted Answer

Try downloading OpenOffice Write off of the web and open the files using that free Word-compatible software.  Then, save each file as '.doc' files and try opening them using Word 2013.

Question 6

Is this product downloadable before I receive the boxed version and how do I download it before shipment comes in?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  This item is downloadable. The download is sent to you via email.

Thank you, 
Newegg Support

Question 7

Will I be able to print clip art?

Accepted Answer

Yes you will.

Question 8

Will I be able to download this right now after purchasing?

Accepted Answer

I just checked my email archive.  The Newegg email with the download link arrived about a half hour after the Order Confirmation email and five minutes after the "Payment Charged" email (where they confirmed my credit card was successfully charged.)

Question 9

How do I know this is compatible with my pc before buying?

Accepted Answer

This should work with xp on up

Questions & Answers