Question 1

Can you change the color of the keyboard or is red the only option?

Accepted Answer

Red is the only color

Question 2

Does the USB Type-C have Thunderbolt compatibility?

Accepted Answer

Honestly not sure. I dont need it but if u do then I would check MSI's website

Question 3

is this a single fan?

Accepted Answer

It’s only a single fan channel. Two heat sinks connected to one exhaust. Rather quiet for a single fan tho.

Question 4

What is the max ram speed that this laptop supports? For example, it says that it comes with 8 gb of ddr4 SO-DIMM 2400mhz ram. But could I take that out and replace it with 16 gb (2x8) ddr4 SO-DIMM 3000mhz ram and have that ram run at 3000mhz?

Accepted Answer

Well, first thing is, if you open this up and change out parts, it will void your warranty.  Second, there's a bunch of good info on MSI's website for more specs on this, I would check out before making the decision.  I'm not 100% positive on whether or not the laptop will automatically run 3000mhz, if that is what is installed.  I think it will default to the 2400mhz.   Ram, I'm pretty sure it will handle up to 32gb.  It's running 16gb optane memory as well, with the 8gb ddr4, so it probably isn't necessary to up the ram for most applications.  It's by far the fastest, smoothest operating computer I've used/owned.   I ran 8 hours straight of Ghost Recon Wildlands the other day without a single hiccup.  The game graphics are cranked up, and I forgot to set the gaming mode on in the laptop, still no problems.

Question 5

How many ram slots are open?

Accepted Answer

There are 2 slots total. One has ram in it and the other is empty

Question 6

Is the battery replaceable? I may keep it past battery life if this is possible.

Accepted Answer

The battery can be removed after disassembling the laptop, but I'm not sure if MSI offers replacements.  I ran across some info in the manual about resetting the Battery charge level/monitor, so if it stops taking a full charge, you can reset it so that it will fully charge.

Question 7

How many M.2 slots are there inside?  Is the Optane memory occupying it or one of them? I purchased this laptop, I'll be upgrading to an SSD and I'm wondering if I can put in a M.2 PCIe 3x SSD along side the Optane or if I will have to replace either the optane or the 2.5" drive.

Accepted Answer

According to the MSI site this specification has a single M.2 SSD Combo slot (NVMe PCIe Gen3 / SATA).  Best guess without actual ownership is that you'll have to pull the Optane chip to make room for an SSD.

Question 8

What is the screen’s refresh rate?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

The best way to confirm specs is actually by checking the manufacturer's website (that's where we get them). With many of our products you can click on the "Warranty & Returns" tab and you will find the Manufacturer's contact info, including the manufacturer's website.

Thank you, 
Newegg Support

Question 9

would i be able to run games like the witcher 3 on this?

Accepted Answer

This item exceeds the recommended specs for the Witcher 3 and should run it.

Question 10

Is the OS saved onto the 5400 RPM HHD?

Accepted Answer

Yes.  :)

Questions & Answers