Question 1

Does this version have a different screen panel that fixes the mustard yellows problem?

Accepted Answer

Idk what mustard yellow problem you have but mine screen does not have a yellow tint.  Could you explain?

Question 2

Does this laptop support thunderbolt 3.0?

Accepted Answer

MSI call this port their "Super Port," and while I've only used it as a USB-C port, the articles I've read online claim it is also Thunderbolt 3.

Question 3

How is the battery life on this Laptop?
Mainly for surfing the web or typing up notes. 
Considering getting this for college.

Accepted Answer

Battery life isn't very good, about 2-3 hours of light web browsing use. Playing a high end game with the discrete GPU running its more like 1-1.5 hours.

Question 4

Does this come with a glossy screen or a matte screen?

Accepted Answer

It has a glossy screen, but with the 4k resolution it looks amazing. It also has a substantial amount of brightness to counteract any glare you may see.

Question 5

Is this the same as the GS60-6QE Ghost Pro?  (Does it have the 3.1C USB port?).   What is the difference between the 4K-053 and GS60 6QE-054US if any?  Thanks.

Accepted Answer

You're going to want to wait for a more official answer, but from everything I can find it seems like "GS60 6QE-054US" might be the Canadian SKU for "4K-053". The specs I'm seeing for 6QE seem to imply that it has 1 "Super Port," which functions as a USB 3.1C port. Some specs I'm seeing BOTH a Super Port AND a USB 3.1C port listed, but I have a feeling it's counting the same port twice. All other stats (and product images) are the same.

In all, I think they're the same rig.

Question 6

Can you compare the trackpad to a Macbook? I've used one for work for over a year now and enjoy the responsiveness, two- and three-finger click/tap, and most importantly it's ability to tell when I'm resting my hand on the pad and ignoring it. Any comparisons would be fantastic, thanks!

Accepted Answer

The first review seems to have answered my question in a general sense: 
"You definitely need an external mouse as the trackpad is not very usable"
--Robert G. @ 10/27/2015 6:49:53 AM

Question 7

what's the warranty on this computer? what kind?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  The warranty for this item is as follows:

Limited Warranty period (parts): 2 years
Limited Warranty period (labor): 2 years

Thank you, 
Newegg Support

Question 8

I saw a laptop that I am interested in.  Is it possible to have the memory upgraded before shipped to me?

Accepted Answer

Hello,

Thank you for contacting us with your question. We apologize. Since Newegg is strictly a reseller we are unable to modify or customize an item. The item is brand new and will be shipped to you with the manufacturer seal with the features listed.

Thank you, 
Newegg Support

Question 9

can it be upgraded to 24gb memory?

Accepted Answer

Specs say Up to 32gb, so yes. However, be aware that the included "16gb" are actually 2 sticks of 8GB, and I doubt there's 3 slots for the RAM, so you'll have to get a separate 16gb stick to get to 24gb

Question 10

Do you have any free gifts?e.g mouse

Accepted Answer

On my screen I see green text saying "Free game and MSI gift with purchase, limited offer" and on the product page lists a Dragon collectable and a game choice right now, but who knows what it'll be (if any) later!

Questions & Answers