Question 1

Is this product CM1000v2?

Accepted Answer

I purchased this product on Apri 5, 2018. The product specifications make no mention of that so my assumption is no, but I am not sure. Best to contact Newegg directly, sorry.

Question 2

Does this unit contain both the modem and the router?

Accepted Answer

Hello Kim,

Thank you for contacting us in regards to your question.

Sadly no, it will just be the modem and not the router.

Thank you, 
Newegg Support

Question 3

max download speed is 1gig, not 6????

Accepted Answer

DOCSIS 3.1 is designed to support a download speed of 6 Gbps, but the true limit is a combination of what your cable company will supply and the modem can actually handle.

Question 4

Does this modem work with WOW cable? Their approved modems list was last updated April 2014 and service techs can't tell me what modern modems are supported.

Accepted Answer

If it is on their approved modems list then it should work. Check and see what tier of speed you're getting from your ISP though, cause if you can't utilize the DOCSIS 3.1 speeds (1gig down) then get a cheaper modem. This modem is in no way worth paying the premium over a good a 3.0 modem. I.E. If you're only getting 300 megs download speed, don't buy this.

Question 5

I have business Comcast line with 12 static IPs, does modem have to do anything with static IPs? And if yes, does this one support static IP range? Thanks

Accepted Answer

With that many static IPs you'll most likely end up using their provided gateway. And disable the router features built into the provided modem. That is if you want to use your own router. Check your contract and see what they require. Business class internet can have a lot of rules on equipment used.

Question 6

Is the Netgear CM1000 compatible with my existing cable internet service?

Accepted Answer

The Netgear CM1000 works with Xfinity from Comcast, Spectrum, and Cox, but is not compatible with cable bundled voice services. It is important to check with your cable Internet service provider for data speed tier compatibility and to ensure it provides DOCSIS 3.1 service.

Question 7

What is the maximum download speed supported by the Netgear CM1000 modem?

Accepted Answer

The Netgear CM1000 modem supports download speeds up to 1Gbps.

Question 8

Is this Modem Compatible with Spectrum in Los Angeles?

Accepted Answer

I don't know Spectrum, but I know it works well with Cox in Virginia!

Question 9

Is the base removable?

Accepted Answer

Yes, there is a single screw and it can be removed.

Question 10

Is this modem equipped with the imfamous Puma 6 chipset?

Accepted Answer

No it is not, it uses a Broadcom BCM3390 chipset

Questions & Answers