is there a customer care number to contact for technical support/set up? Got this router to help with internet with all 3 kids now playing online and stuff, but it will not connect.

Hello, Thank you for contacting us in regards to your question. This particular product is being offered through a Newegg Marketplace Seller. For more information, please contact them directly through their Seller Profile page. Support Phone: 1-888-638-4327 Thank you, Newegg Support

Does the RAX40 support mu-mimo? The RAX80 and RAX120 support mu-mimo but the documentation is vague on the RAX40's mu-mimo capability.

Hello, Thank you for contacting us in regards to your question. I have looked further into this NETGEAR Nighthawk AX4 and it does in fact support 8x8 MU-MIMO. Thank you, -Hutch, Newegg Support

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Nighthawk AX4 4-Stream AX3000 Wi-Fi 6 Router (RAX40-100NAS)

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Fast Wi-Fi, High Performance - 4-Stream Wi-Fi with up to 600+2400 Mbps for ultra-fast wireless speeds.
More Wi-Fi for More Devices - OFDMA allows efficient data transmission for up to 16 devices at the same time.
Maximized Range - Two (2) high-performance antennas extend wireless range coverage indoors and out.
Four Gigabit Ethernet LAN Ports - Connect more wired devices for faster file transfer and uninterrupted connections.
Works with Existing Wi-Fi Devices - Supports all current Wi-Fi devices and is backward compatible with 802.11a/b/g/n/ac client devices.

Overview

Specs

Reviews (7)

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Leading the New Era of WiFiNighthawk 4-Stream AX3000 WiFi Router is powered by the industry's latest Wi-Fi 6 (802.11ax) standard with 4 times increased data capacity in a dense environment to handle today and tomorrow's growing home network. Blazingfast combined WiFi speeds up to 3Gbps and AX optimized dual-core processor powers smart home automation, ultra-smooth 4K UHD streaming, online gaming, and more.AX WiFi-Ready for Today and Tomorrow's Smart HomeIntroducing AX WiFi-the latest generation of WiFi that delivers up to four times better performance than AC WiFi. With innovative technologies, such as Orthogonal Frequency-Division Multiple-Access (OFDMA), and intelligent scheduling, AX WiFi delivers a huge boost in speed and total capacity. Rising to the challenges of modern smart home demands, this new standard of WiFi ...Broadband Transmission Technology: EthernetWireless LAN Standard: IEEE 802.11axISM Band: YesUNII Band: YesISM Maximum Frequency: 2.40 GHzUNII Maximum Frequency: 5 GHzTotal Wireless Transmission Speed: 384 MB/sNumber of Network (RJ-45) Ports: 4USB: YesNumber of Broadband (RJ-45) Ports: 1Ethernet Technology: Gigabit EthernetVPN Supported: YesMulti-SIM Supported: NoForm Factor: DesktopHeight: 2.4Width: 14.2"Depth: 8.5"Weight (Approximate): 1.36 lbPackage Contents: Nighthawk AX4/4-Stream AX3000 WiFi Router Ethernet Cable Quick Start Guide Power Adapter Package Contents Nighthawk AX4/4-Stream AX3000 WiFi Router Ethernet Cable Quick Start Guide Power Adapter "

Model
Brand	NETGEAR
Model	RAX40-100NAS

Details
WiFi Generation	Wi-Fi 6
Wireless Standard	IEEE 802.11a / IEEE 802.11ac / IEEE 802.11b / IEEE 802.11g / IEEE 802.11n
Security	Standards-based WiFi Security (802.11i, 128-bit AES encryption with PSK) Automatic firmware update delivers latest security patches to the router Guest network access - separate & secure VPN Support - Secure access to your home network away from home Supports WPA3, the latest and cutting-edge WiFi security protocol
WPA	WPA3
WAN Ports	1 x 10/100/1000M
LAN Ports	4 x 10/100/1000M
Wireless Data Rates	AX3000 / Up to 3.0Gbps
Frequency Band	2.4 GHz / 5 GHz
Antenna	2 x high-performance antennas
Interface	1 x USB 3.0 port
Processor	Dual-core processor
System Requirements	Microsoft Windows 7, 8, 10, Vista, XP, 2000, Mac OS, UNIX, or Linux Microsoft Internet Explorer 11 or higher, Microsoft Edge, Google Chrome 55 or higher, Firefox 45 or higher, Safari 10 or higher
Dimensions	13.38" x 8.11" x 2.24"
Weight	1.32 lbs.

Features
Features	2.5x Better Performance than an AC Router - 4-stream WiFi with up to 600 + 2400Mbps for ultra-fast wireless speeds More WiFi for More Devices - OFDMA allows efficient data transmission up to 16 devices at the same time. Uplink OFDMA improves scheduling during high volumes of upload traffic, particularly when that traffic is created simultaneously§ 160MHz Channel Support - Doubles the speeds as offered by 80MHz channels to provide Gigabit speeds for compatible mobile devices and laptops Powerful Processor - Dual-core processor ensures smooth 4K UHD streaming & gaming

Packaging
Package Contents	Nighthawk AX4 / 4-stream AX3000 Wi-Fi Router (RAX40) Ethernet cable Quick start guide Power adapter

Additional Information
First Listed on Newegg	April 09, 2019

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Limited Warranty period (labor): 1 year
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Nighthawk AX4 4-Stream AX3000 Wi-Fi 6 Router (RAX40-100NAS)

Learn more about the Netgear Inc. RAX40-100NAS

Customer Reviews of the Netgear Inc. RAX40-100NAS

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Warranty, Returns, And Additional Information

Warranty

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Manufacturer Contact Info

Item#: N82E16833222015

Nighthawk AX4 4-Stream AX3000 Wi-Fi 6 Router (RAX40-100NAS)

Learn more about the Netgear Inc. RAX40-100NAS

Customer Reviews of the Netgear Inc. RAX40-100NAS

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info