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Acer Laptop Aspire 5 Intel Core i7 8th Gen 8550U (1.80 GHz) 8 GB Memory 256 GB SSD NVIDIA GeForce MX150 15.6" Windows 10 Home 64-Bit A515-51G-89LS

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Marketplace Seller
  • Intel Core i7 8th Gen 8550U (1.80 GHz)
  • 8 GB Memory 256 GB SSD
  • NVIDIA GeForce MX150
  • Acer Color Intelligence
  • Acer TrueHarmony
  • Upgrade As You Wish
  • 1920 x 1080
  • Windows 10 Home 64-Bit

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Acer America A515-51G-89LS

Warranty, Returns, And Additional Information
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: 1 month to 1 year
Verified Owner
2/ 5
Got a Lemon? 9/24/2019 7:46:15 PM

Pros: Seems like a good product when it works.

Cons: Unfortunately it's failed 2x in the last 9 months - it simply won't turn on. It was used about 6 hours and then it wouldn't turn on anymore. I returned it to Acer and the process was pretty streamlined w/o incident. They said they replaced the HDD. I used it 3x (~5 hours) over the next week and then it sat on my bookshelf for a couple months. It doesn't turn on again (plugged in, green light on the xformer). I will RMA a second time and see if Acer can't resolve the issue; then I will update this post.

Overall Review: I've generally been satisfied with Acer products, and this laptop was working to my satisfaction for a brief period. This "double-failure" has me apprehensive about future purchases though.

Did you find this review helpful?
Manufacturer Response:
Hi Steven,

We understand that this is frustrating, and would like to help get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=67f07221dfc73790b46b9ef629b6dc93c6a91f22
NOTE: This is a one-time URL specifically generated for JGF, Lcdr, Ret. For others needing assistance, please contact Acer: http://www.acer.com/ac/en/US/content/service-contact

Thank you
Acer America
Ownership: 1 month to 1 year
Verified Owner
3/ 5
Good deal but battery issues 4/29/2019 1:10:07 PM

Pros: -Good hardware (i7 8th gen) for the money

Cons: -Battery died after just a couple months. The acer warranty said I'd have to ship it away for repairs, but as a CS student I couldn't wait that long. So I had to order and replace the battery myself.

Did you find this review helpful?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
5/ 5
4/2/2019 3:54:39 AM

Pros: Really fast, nice for gamming and light

Cons: Have to buy a bracket kit to improve the memory

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
2/ 5
Onboard display failed 2/1/2019 5:18:56 PM

Pros: Very happy with the power and speed of this laptop for the price tag.

Cons: The onboard display failed two months after purchase. The timing of the failure did not coincide with any software installations or system updates. Peripheral HDMI displays function normally. After a phone call with Acer support and a number of methods to try to restore functionality, it was recommended to us to send it for repair. It is very disappointing to see this kind of failure so short into the life of a laptop.

Overall Review: If you buy this laptop, be sure to hang on to all packaging for a few months in case you need to return/replace it.

Did you find this review helpful?
Manufacturer Response:
Dear Kelli,
We are sorry to hear you are having problems with the display on your Acer Aspire 5 laptop, and we understand this is frustrating for you. This is not the experience we want our customers to have and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=eb4f8f4e4276185fc15ac33642b8c158aa40184c

We appreciate you taking the time to write this review.
Thank you
Acer America
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great Choice 1/17/2019 1:00:16 PM

Pros: Really fast-it takes only 5 seconds to boot up.
Solid build.

Cons: Screen colors do not look vibrant.

Overall Review: It has been a couple of weeks since I bought it and there has been no problem so far.

Did you find this review helpful?
Ownership: 1 day to 1 week
Verified Owner
4/ 5
Good! 12/25/2018 9:14:38 AM

Pros: A very good laptop for the current price (600USD)

Cons: The display isn't a good one, it's serviceable at best.

Overall Review: It would be great if it has 12GB of RAM. 8GB is good enough though.

0 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
2/ 5
Mixed Feelings, Awful experience. 12/22/2018 7:57:51 PM

Pros: Everything about the Hardware is absolutely great for anyone that will be using this as a casual web browsing machine, or basic business productivity.

Cons: The Software.

Overall Review: I had the worst experience I have ever had with a new machine.
This shipped with what I believe to be a driver the continually caused a blue screen of death (BSOD)

Brand new, out of the box.
-Take the wrapper off
-Hit the power button
-Battery dead... no big deal... plug it in
-Hit power button and windows boots
-Initial setup begins, and windows starts asking me what my name is and so on....
-about 40 seconds into the setup... BSOD IRQL_NOT_LESS_OR_EQUAL
-okay.... must be a glitch..... nope... again and again within 15 seconds of booting.

I was able to fix the issue with a fresh install of windows, but cmon.. really Acer?? Had this been in the hands of any average pc user, they would have no choice but to RMA and possibly recieve another laptop with this same software error.

I am extremely displeased with the state this product was shipped in, and would love those 3 troubleshooting hours back.

1 out of 4 people found this review helpful. Did you?
Manufacturer Response:
Dear Scott,

We are sorry to hear you are unhappy with your Acer A515 laptop. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=605237d961391995ea305cc916ca68e80ccca65f

We appreciate you taking the time to write this review.
Thank you
Acer America
Ownership: 1 day to 1 week
Verified Owner
3/ 5
Not as Upgrade As You Wish as it says 12/12/2018 11:31:01 AM

Pros: Bang for buck seems solid, but haven't used the device yet. Will follow up on performance. See cons.

Cons: Items is listed as Upgrade As You Wish indicating that the hard drive and ram are easily replaceable. I had already intended on upgrading the M2 SSD to a 500GB and was also planning to include a mechanical HDD for storage. Upon opening the HDD storage compartment, I was surprised to find that the connector to interface the 2.5" HDD to the board was missing and that the M2 slot was not accessible.

Thankfully, the entire back comes off rather easily once all the screws are removed. From there you can access the M2 slot fine.

I also located the spot where the HDD connector connects to the board. Ordered the connector from a competitor website for $14 which is part 50.GP4N2.004. Keep in mind that the bracket to hold the hard drive in place and corresponding screws were also missing. Ordered those as well 33.GP4N2.002.

Considering it was listed as Upgrade As You Wish, but required the purchase of 2 additional pieces and some extra leg work caused the 2 egg drop straight away.

Overall Review: I hope posting these struggles will help others be more aware of what they're buying before the receive something they didn't expect.

27 out of 28 people found this review helpful. Did you?
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