Secure the Future, Unlock Possibilities
Established in 2021, NexusLab has quickly recognized the potential of the smart padlock industry. We specialize in technological locking devices, developing high-quality products like our smart lock with precise password and fingerprint systems. Our mission is to integrate tech convenience and security into locks, enhancing every household's safety and convenience in this intelligent era.
Smart PadLock Product Series
Is the quality of our products outstanding?
Absolutely, our smart locks ensure top-notch quality using advanced tech and strict production controls for a safe, convenient experience. We're confident in our products, offering a 200-day return policy.
Our mission and vision?
Our mission is to use cutting-edge technology for top home security. We aim to be a global leader in smart locks for safety and convenience.
How to set up the lock?
Download the "Tuya Smart" app and enable Bluetooth. To pair: press any key to wake the lock, then finish setup in the app. For best accuracy, scan each fingerprint from multiple angles (max 10 prints total). The whole process takes ~3 minutes.
Can it store more than one fingerprint?
Yes, NexusLab padlock can store up to 10 unique fingerprints.
Why can't I register my fingerprint?
One fingerprint requires 5 scans to register successfully. So when registering, scan the same fingerprint 5 times repeatedly—not 5 different fingerprints.
Why doesn't NexusLab fingerprint lock work?
Low battery may cause malfunction. Replace with new CR2032 batteries and retry. If issues persist, contact 24/7 NexusLab support
Why does the battery show as empty after just a few uses?
The unlock process drains the 2032 battery quickly due to high power use. This triggers a low battery warning, but the battery isn't dead. After resting, the voltage recovers and the display returns to normal.
NexusLab Padlock Line
 NexusLab Password Padlock |  NexusLab Heavy Duty Padlock |  NexusLab Tuya Password padlock |
|---|---|---|
IP67 Waterproof
| IP67 Waterproof
| IP67 Waterproof
|
Steel A3 + Zinc Alloy
| Steel A3 + Zinc Alloy
| Steel A3 + Zinc Alloy
|
Secure the Future, Unlock Possibilities
Established in 2021, NexusLab has quickly recognized the potential of the smart padlock industry. We specialize in technological locking devices, developing high-quality products like our smart lock with precise password and fingerprint systems. Our mission is to integrate tech convenience and security into locks, enhancing every household's safety and convenience in this intelligent era.
Smart PadLock Product Series
Is the quality of our products outstanding?
Absolutely, our smart locks ensure top-notch quality using advanced tech and strict production controls for a safe, convenient experience. We're confident in our products, offering a 200-day return policy.
Our mission and vision?
Our mission is to use cutting-edge technology for top home security. We aim to be a global leader in smart locks for safety and convenience.
How to set up the lock?
Download the "Tuya Smart" app and enable Bluetooth. To pair: press any key to wake the lock, then finish setup in the app. For best accuracy, scan each fingerprint from multiple angles (max 10 prints total). The whole process takes ~3 minutes.
Can it store more than one fingerprint?
Yes, NexusLab padlock can store up to 10 unique fingerprints.
Why can't I register my fingerprint?
One fingerprint requires 5 scans to register successfully. So when registering, scan the same fingerprint 5 times repeatedly—not 5 different fingerprints.
Why doesn't NexusLab fingerprint lock work?
Low battery may cause malfunction. Replace with new CR2032 batteries and retry. If issues persist, contact 24/7 NexusLab support
Why does the battery show as empty after just a few uses?
The unlock process drains the 2032 battery quickly due to high power use. This triggers a low battery warning, but the battery isn't dead. After resting, the voltage recovers and the display returns to normal.