Questions You Might Concern
Does the dog trainer apply to all dogs?
We recommend to use the device as a tool in the discipline training of your puppy.
So for the best result, please use the trainer for an individual dog each time. And the dog should be with normal hearing, aging from 6 months to 8 years old. The trainer is NOT recommended for large(>50lb/23kg) and aggressive dogs.
What if the device is fine but it doesn’t work for my puppy?
The trainer is the most effective tool till now if your dog takes it. This device provides an alternative option in your long dog training process, it is not the ultimate or one-off solution. The ultrasonic is not capable enough to catch all dog’s attention as each dog has its own “personality” and different sensitivity to ultrasonic. In our lab tests, for dogs with normal hearing, there are 3% dogs have no response or just ignore it.
Please feel free to return the device if it doesn’t help.
Either a brand new device or a full re-fund with no hassle to return, up to your decision.
What if I can hear the noise from the trainer, and it makes me very upset?
The common recognition of human’s audible acoustic range is 20Hz-20kHz. For the mode 1 using 25Khz, publicly recognized as non-audible to human. For mode 2 and mode 3, as the 20kHz exist in the range, we may hear the noise when these two modes working.
Please feel free to return the device in this case as your experience is the top priority.
Tips
1. All returns subject to ’s return window and policy.
2. Please keep the package and accessories intact before trying the device.
3. RUIMITIYA. is the seller as well as the manufacturer. We always stand behind of our product.
4. Due to time difference, it’s impossible to respond instantly, but all messages will be responded within 24h.
Questions You Might Concern
Does the dog trainer apply to all dogs?
We recommend to use the device as a tool in the discipline training of your puppy.
So for the best result, please use the trainer for an individual dog each time. And the dog should be with normal hearing, aging from 6 months to 8 years old. The trainer is NOT recommended for large(>50lb/23kg) and aggressive dogs.
What if the device is fine but it doesn’t work for my puppy?
The trainer is the most effective tool till now if your dog takes it. This device provides an alternative option in your long dog training process, it is not the ultimate or one-off solution. The ultrasonic is not capable enough to catch all dog’s attention as each dog has its own “personality” and different sensitivity to ultrasonic. In our lab tests, for dogs with normal hearing, there are 3% dogs have no response or just ignore it.
Please feel free to return the device if it doesn’t help.
Either a brand new device or a full re-fund with no hassle to return, up to your decision.
What if I can hear the noise from the trainer, and it makes me very upset?
The common recognition of human’s audible acoustic range is 20Hz-20kHz. For the mode 1 using 25Khz, publicly recognized as non-audible to human. For mode 2 and mode 3, as the 20kHz exist in the range, we may hear the noise when these two modes working.
Please feel free to return the device in this case as your experience is the top priority.
Tips
1. All returns subject to ’s return window and policy.
2. Please keep the package and accessories intact before trying the device.
3. RUIMITIYA. is the seller as well as the manufacturer. We always stand behind of our product.
4. Due to time difference, it’s impossible to respond instantly, but all messages will be responded within 24h.