




Why is the collar not responding to the remote?
First, make sure the remote is unlocked. Slide the lock switch to the unlocked position, then check the power, pairing, and whether the remote is connected to the correct receiver channel.
How far can the remote control reach?
Up to 4200 ft in open areas. Actual range may vary due to walls, trees, terrain, or other signal obstacles.
Is the receiver waterproof?
Yes. The receiver collar is waterproof for outdoor use, rain, and splashes. But please do not submerge it.
How long does the battery last?
Battery life depends on use and mode. Beep and vibration use less power than static shock. Charge both devices before long training sessions.
Why does my dog not react to the collar?
Make sure the contact points touch your dog’s skin. For thick fur, adjust the fit or trim a small area for better contact.





Why is the collar not responding to the remote?
First, make sure the remote is unlocked. Slide the lock switch to the unlocked position, then check the power, pairing, and whether the remote is connected to the correct receiver channel.
How far can the remote control reach?
Up to 4200 ft in open areas. Actual range may vary due to walls, trees, terrain, or other signal obstacles.
Is the receiver waterproof?
Yes. The receiver collar is waterproof for outdoor use, rain, and splashes. But please do not submerge it.
How long does the battery last?
Battery life depends on use and mode. Beep and vibration use less power than static shock. Charge both devices before long training sessions.
Why does my dog not react to the collar?
Make sure the contact points touch your dog’s skin. For thick fur, adjust the fit or trim a small area for better contact.





















