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Q&A – Frequently Asked Questions
- Q: Is this feeder suitable for puppies or kittens?
- A: Yes, it is suitable for small- to medium-sized puppies and kittens. We do recommend supervising your pet during the first few uses to ensure safe and proper interaction.
- Q: Will the feeder stay in place while my pet uses it?
- A: The feeder features an anti-slip base for added stability. However, for larger or more energetic pets, you may need to provide extra support to keep it from moving around during use.
- Q: Does the feeder release food every time my pet presses the switch?
- A: Not every press triggers a release—this is intentional, as it encourages your pet to stay engaged and think. For best performance, please add food according to the portion guidelines on the lid.
- Q: Can I fill the feeder with wet food or large amounts of treats?
- A: Wet food is not recommended. Also, overfilling with too many treats may cause jamming, which can prevent the tail mechanism from bouncing back properly.
- Q: Can this feeder be used with wet food?
- A: This feeder is designed for dry kibble or treats. Due to the dispensing mechanism, wet food is not recommended as it may not dispense properly.
- Q: Does my pet need training to use this feeder?
- A: Yes, some training is usually needed to help your dog or cat learn how to activate the switch. We recommend starting slowly and using treats to encourage and reward your pet during the learning process.
- Q: How long will the treats last in the feeder?
- A: It depends on your pet's pace. The treats can last anywhere from a few minutes to a longer period, providing extended mental stimulation and engagement.
Q&A – Frequently Asked Questions
- Q: Is this feeder suitable for puppies or kittens?
- A: Yes, it is suitable for small- to medium-sized puppies and kittens. We do recommend supervising your pet during the first few uses to ensure safe and proper interaction.
- Q: Will the feeder stay in place while my pet uses it?
- A: The feeder features an anti-slip base for added stability. However, for larger or more energetic pets, you may need to provide extra support to keep it from moving around during use.
- Q: Does the feeder release food every time my pet presses the switch?
- A: Not every press triggers a release—this is intentional, as it encourages your pet to stay engaged and think. For best performance, please add food according to the portion guidelines on the lid.
- Q: Can I fill the feeder with wet food or large amounts of treats?
- A: Wet food is not recommended. Also, overfilling with too many treats may cause jamming, which can prevent the tail mechanism from bouncing back properly.
- Q: Can this feeder be used with wet food?
- A: This feeder is designed for dry kibble or treats. Due to the dispensing mechanism, wet food is not recommended as it may not dispense properly.
- Q: Does my pet need training to use this feeder?
- A: Yes, some training is usually needed to help your dog or cat learn how to activate the switch. We recommend starting slowly and using treats to encourage and reward your pet during the learning process.
- Q: How long will the treats last in the feeder?
- A: It depends on your pet's pace. The treats can last anywhere from a few minutes to a longer period, providing extended mental stimulation and engagement.