USB C Docking Station Dual Monitor 4K@60Hz, 10-in-1 Dock with 2xHDMI

Product description Click to play video Display Mode Display Resolution Dual 4K@60Hz 1. Why is there an exception when I connect to the screen? a. Make sure your laptop's USB-C port supports video output; b. Lower your monitor's resolution or refresh rate; c. Replace another high standard HDMI cable. 2. Why am I charging my docking station so slowly, it doesn't reach 100w a. Please confirm whether the USB-C interface of the laptop supports the charging function. If your computer uses a DC interface, please connect the original adapter.

b. When your computer is charging slowly, please use the original adapter of the computer or a charger above 65W. 3. Why cant both monitors support 4K@60Hz resolutions simultaneously after connecting two monitors a. Ensure that your laptops supports DP 1.4 first b. Replace another high standard HDMI cable. c. Make sure your monitor supports 4K@60Hz, if it still displays abnormallylower your monitor's resolution or refresh rate. 4. Why does my computer's Ethernet connection not work a. If the ethernet port cannot work, please install the driver first.

b. If it is the Mac device, you need to add this adapter in the Network setting page. Go to "System Preferences"-"Network"-Click on the "+" sign-Select the network card with the corresponding name (USB 10/100/1000 LAN)-Click on "Create" 5. Why can't dual HDMI display at the same time? a) Check the graphics card performance of the laptop or ask the computer manufacturer whether it supports