What is the suction power of this cordless vacuum?
It delivers 8kPa real strong suction. It can easily pick up embedded dirt on medium-pile carpets and work perfectly for hardwood, tile, laminate floors, rugs and daily dust on sofas, stairs, window gaps and car interiors.
Is this vacuum good for long pet hair (dog/cat hair)? Will hair wrap around the brush easily?
The upgraded anti-tangle roller brush greatly reduces hair winding. It effectively captures pet hair on carpets, couches, pet beds. We include a dedicated pet hair brush tool to clean upholstery, cushions and fabric furniture effortlessly.
Are the filter and dust cup washable? How to clean them?
Yes, the dust cup,3 HEPA filters are all fully washable with clean water. Just rinse under running water, make sure all parts are 100% air-dried completely before reinstallation to avoid motor moisture damage.
What is your after-sales service policy?
We provide 1-year full manufacturer after-sales service for the main vacuum body and battery. If any quality problem occurs during normal use within the period, we offer free replacement parts.
Why can't our vacuum cleaner charge up?
That's not bad! Our handheld vacuum cleaner has over charge protection, so it cannot be charged while it is starting. Similarly, when it is charging normally, it cannot be started!This will protect our motor, make it prevent accidental contact!
What is the suction power of this cordless vacuum?
It delivers 8kPa real strong suction. It can easily pick up embedded dirt on medium-pile carpets and work perfectly for hardwood, tile, laminate floors, rugs and daily dust on sofas, stairs, window gaps and car interiors.
Is this vacuum good for long pet hair (dog/cat hair)? Will hair wrap around the brush easily?
The upgraded anti-tangle roller brush greatly reduces hair winding. It effectively captures pet hair on carpets, couches, pet beds. We include a dedicated pet hair brush tool to clean upholstery, cushions and fabric furniture effortlessly.
Are the filter and dust cup washable? How to clean them?
Yes, the dust cup,3 HEPA filters are all fully washable with clean water. Just rinse under running water, make sure all parts are 100% air-dried completely before reinstallation to avoid motor moisture damage.
What is your after-sales service policy?
We provide 1-year full manufacturer after-sales service for the main vacuum body and battery. If any quality problem occurs during normal use within the period, we offer free replacement parts.
Why can't our vacuum cleaner charge up?
That's not bad! Our handheld vacuum cleaner has over charge protection, so it cannot be charged while it is starting. Similarly, when it is charging normally, it cannot be started!This will protect our motor, make it prevent accidental contact!