Why won't my vacuum charge?
Make sure to use the original Type-C adapter (5V/1.5A) and check whether the interface is fully inserted. You can try to use a laptop or car charger to power it to eliminate the socket problem.
Why is the vacuum not turning on?
The battery may be low-charge it for at least 30 minutes. Ensure the power button is held for 2-3 seconds to turn it on.
Why reduced suction efficiency?
This is usually caused by a full dustbin or clogged HEPA filter. Empty the 400mL transparent dustbin and rinse the washable HEPA filter under water. Let it dry completely before reassembling. Also, check if the nozzle is blocked by large debris.
Why does the vacuum shut off automatically?
It may have overheated or run out of power. Let it cool down for at least 30 minutes before using it again.
Why is the vacuum making loud noises?
Foreign objects (e.g., coins or pebbles) may be stuck in the hard-bristle brush or nozzle. Disconnect the accessory, remove debris, and reattach securely.
Handheld Car Vacuum
Why won't my vacuum charge?
Make sure to use the original Type-C adapter (5V/1.5A) and check whether the interface is fully inserted. You can try to use a laptop or car charger to power it to eliminate the socket problem.
Why is the vacuum not turning on?
The battery may be low-charge it for at least 30 minutes. Ensure the power button is held for 2-3 seconds to turn it on.
Why reduced suction efficiency?
This is usually caused by a full dustbin or clogged HEPA filter. Empty the 400mL transparent dustbin and rinse the washable HEPA filter under water. Let it dry completely before reassembling. Also, check if the nozzle is blocked by large debris.
Why does the vacuum shut off automatically?
It may have overheated or run out of power. Let it cool down for at least 30 minutes before using it again.
Why is the vacuum making loud noises?
Foreign objects (e.g., coins or pebbles) may be stuck in the hard-bristle brush or nozzle. Disconnect the accessory, remove debris, and reattach securely.