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SV14 V11 Torque Drive Cordless Vacuum Cleaner | Blue
- Up to 60 minutes of powerful suction
- 40% bigger bin for the big cleans*
- 3 Power Modes
- Transforms into a handheld
- 'Point and shoot' hygienic bin emptying
- LCD run time screen
Dyson V11 Torque Drive cordless vacuum
Cordless freedom and twice the suction of any other cordless vacuum*. Fade-free battery power with up to 60 minutes of runtime**, and choose from three cleaning modes for balance between power and battery life. A built-in LCD display lets you monitor and control the cleaning. And when you're done, empty the dust bin with a simple push — no need to touch the dirt. The Dyson V11 also transforms to handheld mode and comes with purpose-built accessories for different tasks.
In The Box: V11 Torque Drive, Crevice Tool, Docking station, Combination Tool, Mini Soft Dusting Brush, Mini Motorized tool, Stubborn Dirt brush, Torque Drive Cleaner head, and Wand Clip
Features
Powerful cleaning on floors and carpets
An integrated digital motor spins the brush bar up to 60 times a second. It drives stiff nylon bristles deep into carpet to remove dirt, and carbon fiber filaments capture fine dust on hard floors.
Intelligently reports in real time
Monitors system performance 8,000 times a second, then reports in real time on the LCD screen.
The right cleaning mode for the right task
Three cleaning modes optimized for a variety of tasks. The right balance of power and run time, where you need it.
Integrated power management system
Dyson's battery technology and battery-saving trigger help to provide our longest run time by only using power when you need it.
'Point and shoot' hygienic bin emptying
The 'point and shoot' mechanism hygienically ejects dust and debris deep into your bin, in one action – so there's no need to touch the dirt.
Drop-in docking
The Dyson V11 vacuum drops into the wall-mounted dock, to charge it and tidily store tools. So it's ready to grab and go.
Technology
Powered by a Dyson Hyperdymium motor
Twice the suction of any cordless vacuum.*
Fade-free power
The seven-cell nickel-cobalt-aluminum click-in battery has the fade-free power to clean here, there and everywhere around your home.
14 cyclones
14 cyclones generate forces of more than 79,000g to fling microscopic particles – such as pollen and bacteria – into the bin.
Whole-machine filtration
The fully-sealed filtration system traps 99.99% of particles as small as 0.3 microns – expelling cleaner air.***
Acoustically engineered
Designed to absorb vibrations and dampen noise, to keep sound levels down.
In-line configuration
The motor, bin and cyclone are aligned, so air is drawn into the cyclones in a straight line – helping to create powerful Dyson suction.
* Tested at the cleaner head to ASTM F558, dust loaded.
** Actual run time will vary based on power mode, floor type and/or attachments used.
*** In boost mode. All other modes achieve at least 99.97% filtration.
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Limited Warranty period (parts): 180 days
- Limited Warranty period (labor): 180 days
- Dyson
- Support Phone: 844-705-4777
- Support Email: newegg.support@dyson.com
- Read full details
Return Policies
- Return for refund within: 30 days
- Return for replacement within: 30 days
- This item is covered by Dyson Return Policy
Manufacturer Contact Info
- Manufacturer Website
- Support Phone: 1-866-693-9766
- Support Website
- View other products from Dyson
Pros: Its still a Dyson, vaccum works good.
Cons: Refurbishment process it pretty 3rd world. All accessories are clearly used: -HEPA filter is scratched quite severely. I'd imagine the previous owner's cat took ownership of it with all the scratches and gouges in the plastic. Dyson logo decal, faded and partially removed. -Bin was loose -Battery does not reach its full capacity -Plastic molding almost looks as if it was broken and repaired in places. It felt like someone used this vacuum for 6+ months and returned it, Dyson turned it on, ran it for 30 seconds and called it Refurbished. Biggest annoyance was how loose the bin felt to the unit, compared to other "new" Dyson units it just felt flimsy. Turns out a few screws were loose and I fixed that, but certainly not something I expect as a "Certified Dyson" When working with customer service, I made the comment about these cons while inquiring about product registration, and got a canned troubleshooting response, so don't expect much on that accord either. I also find the battery life less than advertised. The advertised 30 minutes, is more like 15-20 minutes. Its pretty clear the battery is used because beneath the ink jet printed label with the serial number, is the units original serial number. Pretty classy white mailing label they used here too, bigger than the normal place the sticker goes so its already gathering lots of debris around the corners since.
Overall Review: For the right price, and really if not more than 50% sale price, its not worth it, you get a limited 6 month warranty versus the full Dyson warranty, and risk getting a heavily used product that they call "refurbished." While the unit does work well, with the reduced battery life is a major ding against it. Plan on over $100 for a replacement battery if yours doesn't suit you. Doubtful they will warranty battery life beyond the 6 month warranty, even though it "should" last for years. It all boils down to price, if you shop around, this unit is on clearance you can find it new for as low as $300-350. Sure, you may save yourself $50-100 buying Dyson Used, I mean Dyson Refurbished, in the long run you may pay more replacing the battery or other parts. Overall, for a name like Dyson, I expected a high quality refurbishment process, but that's not what I got here, and is reflected in the overall satisfaction of the product and Dyson name.