Why is there no fragrance even though it is running?
Please check that the oil bottle is installed correctly, the app is set to ON, and the current time is within the scheduled working period.
Why is the scent become weak after months?
it is usually caused by oil buildup or a partially clogged nozzle. Please clean the nozzle and bottle regularly. If needed, ask us via for help with a replacement bottle.
We Stand By Our Product
Many issues are caused by product misunderstanding rather than actual quality problems. Please ask us via if need help. Every issue will be solved!
XEITIN Diffuser Colletcion
XEITIN Diffuser Accessory
Hot New Release
Our Essential Oil Set
XEITIN is committed to creating high-quality home scent solutions that elevate everyday living. We focus on thoughtful design, reliable performance, and premium materials to deliver products you can trust. Our mission is simple: provide exceptional products and dependable service that customers can rely on. At XEITIN, every detail matters—because your satisfaction is always our top priority.
display video for waterless diffuser
How to connect this diffuser?
Notice: This diffuser doesn't supports Wi-fi. only bluetooth.
Download Scent Tech app ? turn on phone Bluetooth ? plug in diffuser (beep) ? tap “+” in app ? select Bluetooth Mode ? choose the diffuser to pair, then set schedule/spray settings.
How to adjust the scent intensity
In Scent Tech app: Spray Time 5–200s & Interval 20–300s.
Longer spray + shorter interval = stronger scent ; Fan ON = stronger.
shorter spray + longer interval = lighter scent.
Can I connect this diffuser by wi-fi?
No—this diffuser does not support Wi-Fi. It connects to your phone via Bluetooth using the Scent Tech app. After you set the schedule in the app, it will run normally even if your phone is not nearby.
What area size can it cover?
It can scent rooms up to 3,000 sq.ft. on high mode. For smaller rooms, choose low or medium mist level to keep fragrance soft and balanced.
Why does the diffuser spray on and off instead of continuously?
This is normal. Waterless diffusers spray in cycles (Spray + Pause) to keep the scent steady, prevent overheating, and control oil use. Adjust in the app: Spray Time 5–200s and Interval 20–300s. Longer spray + shorter interval = stronger.
Why is there no fragrance even though it is running?
Please check that the oil bottle is installed correctly, the app is set to ON, and the current time is within the scheduled working period.
Why is the scent become weak after months?
it is usually caused by oil buildup or a partially clogged nozzle. Please clean the nozzle and bottle regularly. If needed, ask us via for help with a replacement bottle.
We Stand By Our Product
Many issues are caused by product misunderstanding rather than actual quality problems. Please ask us via if need help. Every issue will be solved!
XEITIN Diffuser Colletcion
XEITIN Diffuser Accessory
Hot New Release
Our Essential Oil Set
XEITIN is committed to creating high-quality home scent solutions that elevate everyday living. We focus on thoughtful design, reliable performance, and premium materials to deliver products you can trust. Our mission is simple: provide exceptional products and dependable service that customers can rely on. At XEITIN, every detail matters—because your satisfaction is always our top priority.
display video for waterless diffuser
Daytime: spray 8-100s for strong scent
Nighttime: interval 100s - 300s for light scent
How to connect this diffuser?
Notice: This diffuser doesn't supports Wi-fi. only bluetooth.
Download Scent Tech app ? turn on phone Bluetooth ? plug in diffuser (beep) ? tap “+” in app ? select Bluetooth Mode ? choose the diffuser to pair, then set schedule/spray settings.
How to adjust the scent intensity
In Scent Tech app: Spray Time 5–200s & Interval 20–300s.
Longer spray + shorter interval = stronger scent ; Fan ON = stronger.
shorter spray + longer interval = lighter scent.
Can I connect this diffuser by wi-fi?
No—this diffuser does not support Wi-Fi. It connects to your phone via Bluetooth using the Scent Tech app. After you set the schedule in the app, it will run normally even if your phone is not nearby.
What area size can it cover?
It can scent rooms up to 3,000 sq.ft. on high mode. For smaller rooms, choose low or medium mist level to keep fragrance soft and balanced.
Why does the diffuser spray on and off instead of continuously?
This is normal. Waterless diffusers spray in cycles (Spray + Pause) to keep the scent steady, prevent overheating, and control oil use. Adjust in the app: Spray Time 5–200s and Interval 20–300s. Longer spray + shorter interval = stronger.