Unable to connect to my phone?
1. Make sure your phone's Bluetooth and network are enabled.
2. Follow the manual to perform a factory reset on the tracker.
3. Go to your phone's Settings - Google - All Services - Devices - Scan for nearby devices.
Why isn't my location information updating?
Tag sends out a Bluetooth signal. Nearby anyone's phones help locate it by sharing their location. So ifno phone is nearby you won't se a new location updat
For real-time track, you'l need a GPS tracker but they're bigger and need monthly fee.
How do I turn my tracker on and off?
To power ON:
Press and hold the button until you hear a long chime (like "ring-ring-ring-ring")
To power OFF:
Press and hold the button for 3-5 seconds, then release.
You will hear 2 short beeps.
How do I reset my tracker?
1. Double-click the button.You'll hear 1 beep.
2. Then guickly tap the button 4 more times and on the 5th press, press and hold the button untilyou hear a long chime ike 'ring-ring-ring-ring
Unable to connect to my phone?
1. Make sure your phone's Bluetooth and network are enabled.
2. Follow the manual to perform a factory reset on the tracker.
3. Go to your phone's Settings - Google - All Services - Devices - Scan for nearby devices.
Why isn't my location information updating?
Tag sends out a Bluetooth signal. Nearby anyone's phones help locate it by sharing their location. So ifno phone is nearby you won't se a new location updat
For real-time track, you'l need a GPS tracker but they're bigger and need monthly fee.
How do I turn my tracker on and off?
To power ON:
Press and hold the button until you hear a long chime (like "ring-ring-ring-ring")
To power OFF:
Press and hold the button for 3-5 seconds, then release.
You will hear 2 short beeps.
How do I reset my tracker?
1. Double-click the button.You'll hear 1 beep.
2. Then guickly tap the button 4 more times and on the 5th press, press and hold the button untilyou hear a long chime ike 'ring-ring-ring-ring
JNLIK is a technology company focused on the development and production of intelligent digital 3C products. Founded in 2025, JNLIK is committed to making everyday life smarter, more convenient, and more connected through practical, user-friendly technology designed for modern lifestyles.
