Q & A:
Q: When I plug the USB in for this mouse, my keyboard stops working?
A: Switch USB ports: Use a rear USB port (preferably USB 2.0) directly connected to the motherboard. Avoid front ports or hubs.
Q: Mouse cursor is jumpy/not smooth
A: Clean the mouse sensor .
Ensure the USB receiver is within 30cm (for wireless mice).
Lower the DPI
Q: Bluetooth mouse disconnects when idle
A: Move and click the mouse to cancel the sleep mode (enter the sleep mode after 15 minutes of inactivity)
Re-pair the device:
Remove the mouse from Bluetooth settings --> Re-pair it.
Q: Mouse not working?
A: Try charging and pairing again. For specific operating instructions, please refer to the manual or contact after-sales