Frequently Asked Questions F. Where to download the driver Send us a message for the download link. F. Why is the driver not installed correctly?
Q: If you are using a non-genuine windows system, the driver may not be installed automatically, the
solution: update the driver manually or restart the computer with an internet connection. F. Does it support windows 7, 8?
Q: Not supported; FP100 fingerprint reader is based on the use of the windows Hello function.
F: Does it support MAC and other operating systems?
Q: Not supported, Win10, 11 only.
F: Do I need to register my fingerprint after unplugging Windows hello?
Q: You don't need to register your fingerprint again the next time you plug in your device or buy a new one.
F: Why do I get an error when I swipe my finger to register a fingerprint? It is possible that it use ghost-installed systems that typically use administer users directly, which is prohibited by Microsoft. and requires new users before using Windows Hello. You need to add a new user before using Windows hello. Type FP100-LK Product Parameter Win10 and above Fingerprint image size 96 x 112 (pixel), 508DPI Maximum users 10 False recognition rate (FAR) < 0.001 %(Security
Level: 3 ) Communication interface USB Working voltage
Vin voltage: DC5V Working current <30mA, Peak current when fingerprints are collected <80mA (Instant current ) Working condition
Working temperature: -10? - 60?
Relative humidity: 20% 80% Frequently Asked Questions F. Where to download the driver Send us a message for the download link. F. Why is the driver not installed correctly?
Q: If you are using a non-genuine windows system, the driver may not be installed automatically, the
solution: update the driver manually or restart the computer with an internet connection. F. Does it support windows 7, 8?
Q: Not supported; FP100 fingerprint reader is based on the use of the windows Hello function.
F: Does it support MAC and other operating systems?
Q: Not supported, Win10, 11 only.
F: Do I need to register my fingerprint after unplugging Windows hello?
Q: You don't need to register your fingerprint again the next time you plug in your device or buy a new one.
F: Why do I get an error when I swipe my finger to register a fingerprint? It is possible that it use ghost-installed systems that typically use administer users directly, which is prohibited by Microsoft. and requires new users before using Windows Hello. You need to add a new user before using Windows hello. Type FP100-LK Product Parameter Win10 and above Fingerprint image size 96 x 112 (pixel), 508DPI Maximum users 10 False recognition rate (FAR) < 0.001 %(Security
Level: 3 ) Communication interface USB Working voltage
Vin voltage: DC5V Working current <30mA, Peak current when fingerprints are collected <80mA (Instant current ) Working condition
Working temperature: -10? - 60?
Relative humidity: 20% 80% USB Fingerprint Reader for Windows10/11, Windows Hello Fingerprint Reader One-Click Lock Screen, Auto Driver Setup with 5ft Cable-Windows Password-Free Login