Product description Having Trouble Connecting the PS2200 SSD to Your iPhone 15 or Later? Make sure youre using iPhone 15 or later ( USB -C ). 1. Use an original or certified USB 3.2 Gen 2x2 cable. 2. Confirm SSD format is exFAT (reformat on PC if needed). 3. Open Files > Browse > PS2200 to view files. Still not detected? Call me in time 5-year free replacement service.