Efficient Shipping: We ship within 1-3 working days after order confirmation (excl. weekends/holidays) to ensure fast delivery and avoid delays, helping you receive items sooner.
Full Logistics Tracking: A tracking number will be updated to your order details once shipped. Check real-time status via the platform link or logistics websitefrom warehouse to delivery, every step is clear, no need to worry about lost packages.
Comprehensive After-Sales: If items are damaged, wrong, or missing, dont confirm receipt. Contact customer service within 7 days of signing, provide product photos and order info. Well prioritize re-delivery, returns, exchanges, or refunds to protect your rights.
Professional Packaging: For cross-border shipping, we use shockproof/moisture-proof materials (bubble wrap, hard cartons) and optimize packaging based on product features to reduce damage and ensure items arrive intact.
Timely Support: For questions (size, logistics delays, after-sales progress), contact us via platform messages. We reply within 24 hours during working hours; non-working hours inquiries are handled first when we resume work, offering patient, professional help.
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