2-IN-1 Wi-Fi 6 and Bluetooth 5.4 USB Adapter - Smart AX913B to Save PC's USB
900Mbps High Speed 802.11ax Wi-Fi 6 Adapter
Latest Bluetooth 5.4 Adapter for Your PC/Laptop/Desktop
Simply Plug, Simply Connect - Enjoy Wireless Lifestyle
Q: What should I do if the AX913B WiFi 6 Bluetooth 5.4 adapter is not detected?
A: 1.Make sure AX913B is securely connected to PC.
2.Make sure your PC OS is Window 11 or 10, Not for others, such as Mac, TV, Windows 7/8.
3.Try a different USB port on the computer.
4.Make sure you install the driver or uninstall and install it again.
Q: How to check if I have installed the driver for my AX913B Adapter successfully or not?
A: 1.Press "Win+X" to open the "Device Manager" and go to "Network Adapters", then find the AIC adapter, right click it and then go to "Properties";
2.If you can see "This device is working properly.", you have already installed the driver successfully.
Q: What should I do if the Bluetooth icon doesn't appear?
A: 1.Make sure you have turned on the Bluetooth in Windows settings.
2.If there is Built-in Bluetooth or 3rd Bluetooth device on PC, please disable it in "Device Manager", then insert the adapter to try it again.
3.Make sure the driver is installed.
Q: Why the adapter is not working with my Bluetooth device?
A: 1.Make sure your device has Bluetooth function, Not work with ordinary 2.4GHz wireless devices.
2.For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.
3.Disable the built-in Bluetooth.
Q: What operating systems are compatible with the AX913B?
A: 1.System support for only Windows10/11.
2.Ensure compatibility with the latest operating systems from Microsoft, offering users access to the most up-to-date features and security enhancements.