1Direct Connection2Dock Setup3Limits with MacOS4Limits with Thunderbolt 3 AcerNitro XV275K P3biipruzx, Nitro XV282K KVbmiipruzx, SH272U EbmiphuxASUSProArt PA278CV, ProArt PA279CRV, ProArt PA34VCBenQPD3220U, PD3225U, PD3420Q, SW271C PhotoVueDellS2722QC, UltraSharp U2720Q, UltraSharp U2723QE, UltraSharp U3224KB, UltraSharp U3425WE, UltraSharp U4025QWHPE27m G4 QHD USB-C Conferencing Monitor, Z32k G3 4K USB-C Monitor, Z43 42.5-inch 4K UHD DisplayLenovoThinkVision P27h-20, ThinkVision P34w-20, ThinkVision T32p-20LG27UN850-W, 32UN880-BSamsungCJ791, S60UA, S80UA, ViewFinity S80PB*ImportantWhen connecting the USB-C switch to a Thunderbolt 3 dock, it will support only ONE display with a max resolution of
[email protected]#1Do not use a USB-C coupler to connect the Switch to a USB-C hub or dock with a built-in pigtail cable.Note#2Do not use Thunderbolt 3/4/5 cables for connection. Only use the included USB4 cables to avoid compatibility issues.Note#3The switch is designed to connect to a single monitor with a USB-C input. For multi-monitor setups or monitors with DisplayPort / HDMI inputs, a USB-C docking station is required.Note#4The remote control is pre-paired with the switch. To pair a new remote, connect the switch to the computer, then press and hold the Pair button for 5s until the LED stops flashing. 1Two Switching Methods2Packing List Can I use my own Thunderbolt 3/4/5 cables instead of the included USB4 cables?
No. Use only the included USB4 20Gbps cables. Thunderbolt or higher-speed USB4 cables are not supported. For longer cables, search ASIN B0CCF99VZ9 or B0C9P3RVTH.
Can this switch support dual monitors?
The switch itself supports one USB-C monitor. Dual displays require a USB-C or Thunderbolt 4/5 dock (Windows only). macOS and TB3 docks support one display only.
Can I use a USB-C coupler to connect this switch to a dock with a built-in cable?
No. Please connect the switch directly to the docks USB-C port. USB-C Couplers and docks with integrated cables can cause compatibility issues.
My wireless keyboard/mouse lags or disconnectshow can I fix this?
USB 3.0 can interfere with 2.4GHz signals. Use a USB extension to move the receiver away, or use a USB 2.0 port if available.
What is the maximum number of extended displays supported on macOS
One. macOS does not support MST, so only one extended display is supported, even with a docking station.
Cable Matters 20Gbps USB4 Switch for 2 Computers Supported Monitor Models: (This is not a complete list)* Can I use my own Thunderbolt 3/4/5 cables instead of the included USB4 cables?
Can this switch support dual monitors?
Can I use a USB-C coupler to connect this switch to a dock with a built-in cable?
My wireless keyboard/mouse lags or disconnectshow can I fix this?
What is the maximum number of extended displays supported on macOS