1One-click Wake-up2For Laptop and Desktop3For 2 Desktops1Widely Compatible2Included in Package Does the USB-C port on this switch support video output?
No, the USB-C ports on this switch are for data transfer only. It does not support video output.
What is the purpose of the optional power port? Can I connect it to my laptops power supply to charge my computer?
The optional power port enhances performance when using power-hungry peripherals like external hard drives. However, it cannot charge laptops or other devices, as this switch does not support host device charging.
My device is not working or unresponsive. What should I do?
Ensure the power switch is ON and all cables are securely connected. The host computers must be connected to the USB-C ports labeled "1" and "2". If the issue persists, try reconnecting the cables or using different USB ports on your computer.
What is the data transfer bandwidth of the USB-C and USB-A ports on this switch?
Both the USB-C and USB-A ports on this switch support high-speed data transfer of up to 10Gbps.
How do I pair the remote if it isnt working?
To pair a new remote, connect the switch to the computer, then press and hold the Pair button for 5 seconds until the LED stops flashing.
10Gbps 4-Port USB and USB C Switch Does the USB-C port on this switch support video output?
What is the purpose of the optional power port? Can I connect it to my laptops power supply to charge my computer?
My device is not working or unresponsive. What should I do?
What is the data transfer bandwidth of the USB-C and USB-A ports on this switch?
How do I pair the remote if it isnt working?