Which models are compatible with the Poly EncorePro leatherette ear cushions?

The ear cushions are compatible with the HW510, HW520, and HW710 models, as well as the Encore Pro 720.

What is included in the package for the Poly EncorePro HW510/520 Leatherette Ear Cushions?

The package includes 2pcs of leatherette ear cushions designed for the Poly EncorePro HW510 and HW520 models.

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Poly EncorePro HW510/520 Leatherette Ear Cushions 2pcs 85Q36AA

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HW510
HW520
HW710
Encore Pro 720

Overview

Specs

Reviews

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PLY ENCOREPRO HW510/520 LTHRET ECSHNS (2)

Model
Brand	Poly
Part Number	85Q36AA
Type	See Description

Features
Features	Black Leatherette 2 Piece

Additional Information
First Listed on Newegg	September 05, 2024

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Limited Warranty period (parts): 1 year
Limited Warranty period (labor): 1 year
Read full details

Return Policies

We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product! For purchases placed between November 1st, 2026 and December 31, 2026 you will have until January 31, 2027 to return your product.

Return for refund until: January 31, 2027
Return for replacement until: January 31, 2027
This item is covered by Newegg.com's Extended Holiday Return Policy.
Read full return policy for details.

Manufacturer Contact Info

Poly 85Q36AA is a two-piece set of black leatherette ear cushions for users refreshing compatible EncorePro headsets, including the HW510 and HW520; Newegg also lists the HW710 and EncorePro 720 with the product.

Recommended For

HW510 or HW520 owners replacing worn cushions and wanting the specified leatherette replacement rather than a new headset.
Contact-center and customer-service agents who use a compatible EncorePro headset for frequent or extended calls and need replacement ear cushions for continued daily use.
Users who specifically prefer a leatherette cushion surface for their compatible headset instead of its foam cushion option.

Spec Summary

Attribute	Value
Best For	Replacement ear cushions for Poly EncorePro HW510, HW520, HW710, and EncorePro 720 headsets
Material And Color	Black leatherette
Pack Contents	2 ear cushions
Dimensions	5 × 2.75 × 0.7 cm
Model Identifiers	Poly part number 85Q36AA; model number 202999-02

Item#: 0Y1-01G9-000R0