Holiday Shipping Details & Extended Holiday Returns 
* Hardware testing: Your computer or notebook need satisfy following requirements: Download Testing Software [Cyberlink BD&3D Advisor],install it on your computer, start to perform testing,it will tell you a result if your computer support playing blu ray or 3D
*According to testing result, you can replace your unqualified hardware. Or if it will show all [ passed ] when you plug with our blu ray drive,you only need pre-install professional blu ray player
*Player software on your computer must support Blu-ray format (e.g. PowerDVD), when playing Blu-ray discs
*The Blu Ray dvd drive read CD discs at up to 24x, DVD disc at up to 8x, and Blu-Ray disc at up to 6x. The external Blu-ray Reader supports 8.5G 4.7G 700M Normal CD DVD burning capabilities.
*Suggest to play HD blu ray movies no more than 50G
[USB3.0 & Type-C] Type-c + USB3.0 Connector cables,Support Maximum burn/Read speeds of 6x for BD-R, 8x for DVD-R/+R and 24x for CD-R, USB3.0 and type-c interfaces of blu-ray drive up to 5Gbps, more faster and stable than traditional USB2.0, and backward compatible with USB2.0 and 1.0
[Read/Creat BD DVD CD Disc] The Blu Ray Drive can write/Read blu-ray/dvd/cd discs. Enjoy real-life clarity with Near-4K quality (does not play 4K Ultra HD discs),Play 3D movies
[Wide Compatibility] Featured USB 3.0 and Type-C interface,It is support USB-C (Thunderbolt 3) port for MacBook Air/Pro with standard USB 3.0 port and All USB-C Connection laptops and Desktops.. It supports Windows XP/7/8/10 and Mac OS
[Plug and player] No need to install drive programs. just plug the Blu-ray drive into your computer USB interface, it will recognize and play DVD CD Disc . if you need read Blu-ray or Burner BD/DVD/CD Disc, need install Software
*The blu ray dvd drive is compatible with Windows 10 / 8 / 7 / 98 / SE / ME / 2000 / XP / Vista,all Version MAC OS systems.
*Support Support Laptop, Notebook, PC, Desktop Computer.
*Create Backup Discs,Read BD CD&DVD,Listen to CD Music,Watch DVD Movies,Install software/software
*This blu ray drive could not be used in the tablets or TV, like Surface Series (Due to low voltage condition in some tablets).
*Improtant:
If it can't read blu ray discs, please try to set the Blu-ray drive region to your country. Need a blu-ray software to play blu-ray discs. Eg, LEAWO is a nice free blu-ray player for PC, and Mac Blu-ray Player, iDeer Blu-ray Player, CyberLink PowerDVD are also highly recommended.
This is a universal Blu-ray player, not a Blu-ray burner, can not support Blu-ray burner.
Please connect the laptop external power supply when you use this external optical drive.
Because of the limitations of the Chrome OS, this external optical drive can not work with Chrome OS and Chromebook.
This protable Blu-ray/CD/DVD drive can not work with TV, car, smartphone.
Before you using the External Blu-ray/CD/DVD Drive, please make sure your computer has a [Media Player].
If you find the External Blu-ray/CD/DVD Drive start out a little slow, please wait for 5-10 seconds.
Windows 10 system is advised to install VLC Media player to play DVD and CD. We suggested that you download the 3.0 drive for windows 10, then it will work. For the desktop, please connect the device to the USB port of the motherboard for normal use.Download link for drive for windows 10: static.yunbaoit.net/download01.html
1 Q The disc can not be ejected
A: (1)The drive must be inserted into the computer rather than the HUB. But sometimes use USB HUB(powered by adapter) is recommend for example you need connect the drive to your laptop, but your laptop can not offer enough power to the drive
(2)The USB interface in front of the desktop chassis is insufficiently powered
2. Q: After connecting to my computer, why can not my computer show this blu ray drive?
A: Please make sure that your computer is in enough power, for desktop, please plug usb cable directly to the USB interface of the motherboard behind. For laptop, please make sure laptop is in enough power. If you still can not see the blu-ray drive, please re-start your computer.
3. Q Why can not it show my blu ray disc after put it into driver?
A: Ensure the disc is successfully placed in the drive. Don not reverse the disc. Check if it has Virtual drive on your computer, disable virtual drive.