Q & A:
Q: When playing a disc, it is very noisy, is it a little problem?
A: There are some blu ray discs that are thicker than normal discs and will be too noisy during operation. This is normal. You can try other small thin discs, it is quieter.
Q: Why can't disc tray normally be ejected?
A: lf it is a notebook, it may be due to insufficient power. You need supply power for notebook.You can also force it to open with a small needle.
Q: Why can't it read my Bluray?
A: Please make sure that your disc is not blocked, copyrighted Bluray have zone bit code protection. You need to download the shielding software AnyDVD to decode the the zone bit code.